Forrester: - Making Leaders Successful Every Day

	John C. McCarthy Vice President, Principal Analyst

Research Coverage

Offshore Services, Business Process Outsourcing, Outsourcing, IT Services, Systems Integration

Research Focus

With more than 20 years of experience at Forrester, John leads Forrester's research efforts on the use of offshore providers for IT work, product development, and business process outsourcing, as well as on the development of an IT services global delivery model. John primarily contributes to Forrester's offerings for the Sourcing & Vendor Management professional, and, as part of Forrester's industry leading offshore research team, he helps clients with their vendor management and sourcing strategies. John has been to India 16 times since 2001, Brazil three times, and has traveled to China.
In a cover story, Time named John's report on offshore a "landmark study." In January 2004, The Economist stated, "The debate on offshore has been brewing since a study by Forrester and John McCarthy in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015." In addition to writing the first report in the industry defining client/server computing, he has done groundbreaking research on the Internet, privacy, and the Net's impact on government.
To define their offshore, IT management/governance, eGovernment, Internet, eCommerce, and client/server strategies, John has worked with leading-edge firms and governments in many countries, including Argentina, Australia, Brazil, Canada, Finland, France, Germany, Hong Kong, India, Japan, the Netherlands, New Zealand, Saudi Arabia, Singapore, South Africa, Spain, and the UK. He has delivered keynote addresses on the Internet and distributed computing at such premier industry events as Strategic Song Interest Group, NASSCOM, COMDEX, the Milken Institute Global Conference, BusinessWeek CIO Conference, Interop, Politics Online Conference, and Unix Expo. He has also appeared on "NBC Nightly News," MSNBC, "The NewsHour with Jim Lehrer," NDTV, CNBC, CNN, CNNfn, and Bloomberg TV.

Previous Work Experience

Before joining Forrester, John was an industry marketing consultant with Wang Laboratories. John also served as a consultant to John Hancock's Office Automation staff, designing and implementing personal computers and distributed midrange systems.

Education

John holds a B.A. in European history and economics from Connecticut College.

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