(Length: 11 pages)

June 30, 2005

Use Human Capital Management To Slow The Knowledge Drain In Government

This is the second document in the "Changing Workforce" series.

by Connie Moore

with Gene Leganza, Alan E. Webber, Claire Schooley, Colin Teubner


Executive Summary (This is a document excerpt)

Government executives attending an IBM-sponsored discussion on the aging workforce flagged three interrelated issues that agencies now face: 1) minimizing the impact of retiring workers; 2) getting younger workers to remain in government careers; and 3) attracting new workers to public service. Attendees zeroed in on human capital management as a critical initiative and advocated mentoring, succession planning, recruiting, and a new mindset as ways to address the challenges.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemGovernment's Unique Challenges: Retirement, Retention, And Mindset

itemHuman Capital Management Is Part Of The Solution

recommendations

itemGive Human Capital Management Priority — Not Just In Government

WHAT IT MEANS

itemIt's Risky And Costly To Ignore The Retiring Workforce Issue

Forrester attended a senior executive discussion about the aging workforce.

Related Research Documents

itemReversing The Aging Work Force Crisis

September 30, 2004, Best Practices

itemThe Retiring Workforce Is Creating A Knowledge Void In Government And Regulated Industries

May 20, 2005, Quick Take

itemIT Opportunities and Issues for Government: Legacy Application Modernization Options

July 22, 2003, IdeaByte

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Analyst: Connie Moore
Technology: Human Capital Management, IT Management
Industry: Government
Geography: North America