September 25, 2006

The Next-Generation Storage Organization

Five Tasks The Storage Director Should Focus On To Build It

by Andrew Reichman

with Galen Schreck, Stephanie Balaouras, Rachel Batiancila

Executive Summary (This is a document excerpt)

Enterprises continue to focus on individual point products to solve storage challenges. As storage budgets skyrocket, enterprises need to take a more holistic approach to their storage environment by developing a comprehensive storage strategy and shifting their focus to storage processes and management tools — not just technology. As core storage technologies have matured and to some extent commoditized, incremental performance improvements and operational benefits have become harder to achieve with product improvements alone. Instead, storage directors should go "low-tech" to find their next big jump in performance and operational excellence. Improvements to storage processes and management tools will have the biggest impact on internal customers, as well as on the overall effectiveness and efficiency of the storage organization. To get there requires a commitment to developing and implementing well-defined storage processes and a few key management tools, but the long-term result will be better service and satisfaction to the business.

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