For Marketing Leadership Professionals (Length: 15 pages)

May 7, 2007

The Enterprise Marketing Software Landscape

This is the first document in the "Enterprise Marketing Software Market Overview" series

by Suresh Vittal

with Elana Anderson, Jennifer Joseph


Executive Summary (This is a document excerpt)

Marketers agree that they need a more comprehensive marketing suite to increase their effectiveness. And why not? A suite that integrates activities across the full marketing life cycle would help increase relevance, improve customer experiences, increase transparency, and enable marketers to collaborate more effectively. Unfortunately, such a suite doesn't exist. Although a handful of vendors espouse the vision of enterprise marketing management, current suites are incomplete and the broader marketing software landscape is highly fragmented. Marketers seeking a comprehensive suite must work closely with technology partners and look for vendors that offer a framework to manage comprehensive marketing metadata, provide strong data access capabilities, support integrated analytics and measurement, and leverage standards based architectures to deliver business functionality quickly.

TABLE OF CONTENTS

NOTES & RESOURCES

itemMarketers Want A More Comprehensive Suite

itemBut Leading Contenders Fall Short

itemFour Major Categories Of Marketing Software

itemManagement: Process And Planning

itemBrand: Collaboration And Creative

itemRelationship: Analytics And Campaign Management

itemInteractive: On Demand Via Digital Channels

itemThe Next Growth Spurt Will Center On Interactive

recommendations

itemTechnology Relationships Are Critical For Success

itemSupplemental Material

Forrester interviewed over 40 companies, including: AOL, Capital One, Citrix Systems, Collete Vacations, Dollar Thrifty Automotive Group, Ford Motor Company, Hallmark, KeyBank, Limited Brands, L'Oreal, Nestle, Novartis, Rewards Network, and Unilever.

Related Research Documents

itemMarketing Technology Adoption 2007

April 26, 2007, Data Overview

itemCRM Market Size And Forecast, 2006 to 2010

October 20, 2006, Trends

itemHow Marketers Buy Technology

July 5, 2006, Trends

itemThe Forrester Wave™: Enterprise Marketing Platforms, Q1 2006

February 3, 2006, Tech Choices

itemThe Marketing Technology Backbone

SEptember 30, 2004, Forrester Big Idea

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Suresh Vittal
Technology: Application Development, Customer Relationship Management, Marketing & Advertising, Marketing Automation, Packaged Applications
Geography: Asia Pacific, Europe, North America

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Rating: 9 out of 10
based on 8 ratings across all roles.
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