For Sourcing & Vendor Management Professionals (Length: 10 pages)

March 20, 2009 (updated February 27, 2009)

Simplifying Staff Augmentation With Contingent Workforce Management Solutions

This is the first document in the "Improving Staff Augmentation" series.

by Patrick M. Connaughton

with Christine Ferrusi Ross, Zach Thomas, Andrew Bartels, Philipp Karcher


Executive Summary (This is a document excerpt)

Contingent workforce management (CWM), the strategic procurement process for temporary staff, is getting a lot of attention these days. This is surprising given the tough market conditions, since in a recession, nonpermanent staff is often the first to go. So why is there such a high interest level? Companies are looking for ways to better negotiate rates and keep pace with the economy, quickly scaling back and staffing up as required. An optimized CWM program can help enable exactly that by providing better visibility into enterprise-level spend and streamlining the hiring cycle.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemWhat Is Contingent Workforce Management?

itemVendor Management Systems, Master Service Providers, and Staffing Companies

itemWeighing The Pros And Cons Of CWM Solutions

itemCons: Uncertainty About VMS and MSP Value Is Common, Especially In IT

itemPros: The Benefits and Low Risk Make For A Promising Business Case

itemVendor Neutrality Is The Best Bet

recommendations

itemBuyers Should Think Big Picture, Tempered With Practicality

Forrester interviewed more than 20 end user and vendor companies including Ariba, Beeline, Click Commerce, Fieldglass, Guidant Group, IQNavigator, Kelly Services, Peopleclick, ProcureStaff, PrO Unlimited, Tapfin, and WorkforceLogic.

Related Research Documents

itemServices Procurement Grows Despite Obstacles

September 17, 2007

itemThe Forrester Wave™: eProcurement Solutions, Q2 2007

April 20, 2007

Find Documents In Related Categories

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Analyst: Patrick M. Connaughton
Technology: Application Strategy & Selection, Human Resources Management Applications, IT Services, Packaged Applications, Sourcing & Procurement, Sourcing & Procurement Applications, Sourcing Strategy & Execution, Vendor Management
Geography: Asia Pacific, Europe, North America

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Ratings and Comments
Rating: 9 out of 10
based on 1 ratings across all roles.
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