For Application Development & Program Management Professionals (Length: 7 pages)

July 2, 2009

Case Study: The Doctors Company Innovates While Rebuilding Its Core Systems

Business Rules, Prototyping, And Agile Support Growth To No. 1 In Field

by John R. Rymer

with Mike Gilpin, Mike Gualtieri, Wallis Yu


Executive Summary (This is a document excerpt)

The Doctors Company (TDC), the largest national insurer of physician and surgeon medical liability in the US, provides lessons on how to use business rules platforms and Lean development to raise the pace of application delivery. At the same time, TDC has been replacing its legacy systems with a modern, new generation. TDC turned to business rules as a key part of a new IT architecture and development process that values responsiveness to business demands first. Application development professionals can learn from TDC's best practices, which are to: 1) target rules at fast-changing decisions; 2) employ integrated project teams and prototyping; 3) manage rules centrally but execute them locally; and 4) invest in a strong design foundation.

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Analyst: John R. Rymer
Technology: Application Development, Application Development Processes & Tools
Industry: Financial Services, Healthcare & Life Sciences, Insurance
Geography: North America

Archived Teleconference:
How Lean Software Will Help App Dev Better Serve The Business
Original air date: Thursday, November 12, 2009
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