For Consumer Market Research Professionals (Length: 17 pages)

July 20, 2009

The Opportunities And Challenges Of Mobile Research

Mobile Research Adds "Anytime, Anywhere" To The Research Mix

by Reineke Reitsma

with Olesia Klevchuk, Bailey Liackman


Executive Summary (This is a document excerpt)

Mobile research is still limited in uptake, but it will gain momentum in the years to come as mobile Internet penetration grows. Its mobility and flexibility offer consumer market research professionals new ways of setting up research and gaining insight into consumers' behavior — anytime and anywhere. Current examples include location-based research, mobile ethnography, and mobile brand and advertising tracking. There are still some hurdles to overcome with regards to costs, technology, privacy, and representation, but in time, mobile research will drive research innovation. Market researchers should start experimenting with this new methodology sooner rather than later, especially when targeting hard-to-reach audiences like youth and ethnic minorities.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemMobile Research Will Drive Future Research Innovation

itemMobile Research Can Overcome Current Research Issues

itemMobile's "Anytime, Anywhere" Nature Provides Additional Consumer Insights

itemMobile Research Uptake Shows Slow Progress

WHAT IT MEANS

itemMobile Research Will Drive Research Innovation

recommendations

itemMarket Researchers Should Start Experimenting With Mobile Research Now

itemSupplemental Material

Forrester interviewed Globalpark, Invoke Solutions, Ipsos MORI, MESH Planning, Mobile Compass, Momentum Market Intelligence, Nielsen Life360, Techneos Systems, Taylor Nelson Sofres (TNS), and Valuewait.

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Analyst: Reineke Reitsma
Technology: B2B Sales & Marketing, eBusiness/eCommerce, Market Research Tools & Best Practices
Industry: The Mobile Channel
Geography: Europe, North America

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Ratings and Comments
Rating: 6 out of 10
based on 1 ratings across all roles.
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