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February 23, 2007 Help Wanted: 21st Century AgencyFirms With A Vested Interest In Traditional Media Models Need Not Applyby Peter Kim with Elana Anderson, Julie M. Katz, Sarah Glass |
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As chief marketers reinvent their organizations to become truly customer-centric, they need help from their trusted advisors — the advertising agency. Agencies continue to influence the marketing function; however, they struggle to help clients capitalize on emerging channels and technologies. In the meantime, marketers are diffusing agency power by turning to a portfolio of players in search of specialized expertise. As marketers select new agency partners, they must revise their evaluation criteria to build an integrated marketing team.
This is an excerpt
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