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For Marketing Leadership Professionals

Primary Analyst Photo Document Information Rate this Document

February 23, 2007

Help Wanted: 21st Century Agency

Firms With A Vested Interest In Traditional Media Models Need Not Apply

by Peter Kim

with Elana Anderson, Julie M. Katz, Sarah Glass

Average:
(8 ratings)

This is an excerpt

Executive Summary

As chief marketers reinvent their organizations to become truly customer-centric, they need help from their trusted advisors — the advertising agency. Agencies continue to influence the marketing function; however, they struggle to help clients capitalize on emerging channels and technologies. In the meantime, marketers are diffusing agency power by turning to a portfolio of players in search of specialized expertise. As marketers select new agency partners, they must revise their evaluation criteria to build an integrated marketing team.

TABLE OF CONTENTS

  • Advertising Agencies Overestimate The Role They Play
  • Customer-Centric Marketers Stem Agency Power

RECOMMENDATIONS

  • Build An Integrated Marketing Team

WHAT IT MEANS

  • Agencies Must Become Client-Centric — Or Perish
  • Supplemental Material
  • Related Research Documents

This is an excerpt

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