Analyst's Photo Name and Title Contact information
Benjamin Gray

Benjamin Gray
Analyst

Research Coverage

Client Computing Hardware, Client Operating Systems & Software, Enterprise Desktops, Enterprise Laptops, Enterprise Mobile Devices, Enterprise Mobility, IT Infrastructure & Operations, Mobile Operating Systems, Mobile Services, Mobile Software & Platforms, Telecommunications Services

Research Focus

Benjamin serves IT Infrastructure & Operations professionals. He is a leading expert on business-class PCs and desktop operating systems and also researches business-class mobile devices, mobile operating systems, and mobile device management solutions. Benjamin helps Forrester clients develop and improve their strategy around client hardware and client operating systems.

In his research, Benjamin covers infrastructure-related topics such as RFP best practices when purchasing client hardware and operations-related topics such as when, why, and how businesses should migrate client operating systems. He writes about the state of the North American and European enterprise and SMB PC; business-class desktop, laptop, and mobile device hardware; desktop and mobile operating systems; and mobile device management.

Benjamin's research and analysis have been widely cited in the press, including business media outlets such as The Associated Press, Bloomberg, The New York TimesUSA Today, and The Wall Street Journal and industry media outlets such as ComputerworldeWeek, InformationWeekInfoWorld, and NetworkWorld.

Previous Work Experience

In his previous position, Benjamin served as a researcher at Forrester. In that role, he interviewed hundreds of executives and technology decision-makers on topics such as communications, networking equipment, security products, PC hardware, mobile device hardware, and enterprise and SMB IT best practices.

Education

Benjamin graduated from Brandeis University, with a degree in computer science, Internet studies, and anthropology.

Latest Research

Planned Research

Market Overview: Rugged Handhelds November 2009
Receive an alert when this document is published:  email    RSS


Supporting The Anytime, Anywhere Worker July 2009
Receive an alert when this document is published:  email    RSS


Enterprises Explore Bring-Your-Own-PC-To-Work Programs August 2009
Receive an alert when this document is published:  email    RSS


The State Of The Enterprise Desktop And Laptop Markets December 2009
Receive an alert when this document is published:  email    RSS


Market Overview: Thin Clients, Blade PCs, And Blade Workstations August 2009
Receive an alert when this document is published:  email    RSS



Benjamin Gray serves IT Infrastructure & Operations professionals.
Create A Research Alert
Forrester will alert you by email or RSS each time Benjamin Gray publishes new content.
Recent Media Citations
eWeek, "New Generation Of Workers Pose Challenges For IT, Analyst Says," May 15, 2009
CIO, "Five Windows 7 Features IT Must Prep For Now," April 22, 2009
eWeek, "7 Things You Need To Know To Prepare For Windows 7," April 15, 2009
Redmond, "Users Protest XP Support Deadline," April 2009
Computerworld, "Gamers, Enterprises Saying Yes To Windows Vista," February 2, 2009
MicrosoftWatch, "Vista to Make Enterprise Gains, Finally?," February 2, 2009