Analyst's Photo Name and Title Contact information
Ted Schadler

Ted Schadler
Vice President, Principal Analyst

Research Coverage

Collaboration Platforms, Collaboration Strategy, Enterprise Collaboration, Information & Knowledge Management, Information Workplace, Instant Messaging, Messaging, Promote innovation by helping people find and share information, Real-Time Collaboration, Web Conferencing

Research Focus

Ted Schadler serves Information & Knowledge Management professionals. With 21 years of experience in the software industry, Ted advises clients in a wide variety of industries on collaboration tools and practices. Ted's primary research objective is to help clients select and implement real-time collaboration tools and understand the impact of emerging technologies on information workers.

His work includes research on real-time collaboration tools, the economics of cloud-based collaboration, the effect of mobile devices on enterprise collaboration, and the future of virtual worlds in the enterprise. Ted has five years of experience conducting quantitative studies of consumers and companies in 14 countries, with more than 1,000,000 completed surveys. These studies include work on segmentation development, market sizing, behavioral and attitudinal analysis, and persona creation.

Ted's previous experience in 12 years at Forrester includes two years as vice president of Forrester's Consumer Technographics® business; two years as a vice president and principal analyst focused on consumer devices; and seven years as an enterprise software analyst and research director, including two years as the founding product manager and research group director for TechRankings, the forerunner of the Forrester Wave™ methodology.

Ted has appeared as a technology industry expert on ABC, CBC, CNBC, NBC, and PBS and has been quoted in publications such as em>BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.

Previous Work Experience

Prior to joining Forrester in April 1997, Ted was a cofounder of Phios, an MIT spinoff. Before that, Ted worked for eight years as CTO and director of engineering for a software company serving the healthcare industry. Early in his career, Ted was a singer and bass player for Crash Davenport, a successful Maryland-based rock-and-roll band.

Education

Ted has a master's degree in management from the MIT Sloan School of Management. He also holds an M.S. in computer science from the University of Maryland and a B.A. with honors in physics from Swarthmore College.

Latest Research

Planned Research

Workforce Personas: Your Guide To Provisioning, Licensing, And Satisfaction December 2009
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Capture The Business Value Of Video Conferencing April 2010
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The Forrester Wave™: Web Conferencing, Q1 2010 March 2010
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The Mobile Surge: Impact On Collaboration January 2010
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Six Scenarios Shape Your Collaboration Strategy January 2010
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Did You Know?

Ted enjoys rock-and-roll and folk music performance, biking, skiing, hiking, stone wall building, slow food, and wine.


Ted Schadler serves Information & Knowledge Management professionals.
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Recent Media Citations
Computerworld," Eight Ways The American Information Worker Remains A Ludite," October 12, 2009
The Daily Telegraph, "Google Signs Up Rat-Catcher Rentokil For Largest Email Deal," Oct. 10, 2009
New York Times, "Google Apps: A Long Road Ahead," October 8, 2009
ReadWriteWeb, "Real-Time Collaboration Has Stalled . . . For Now," October 8, 2009
The Wall Street Journal, "Office Workers Stick With Desktops," September 15, 2009
Computerworld, "Forrester: Desktops Rule, Smartphones Don't," September 11, 2009
GigaOm, "How the Cloud Will Disrupt The IT Status Quo," May 15, 2009
BusinessWeek, "Companies Shed Initial Resistance to iPhone," May 4, 2009