For Sourcing & Vendor Management Professionals

Topic Overview: Outsourcing

by Christine Ferrusi Ross, April 8, 2008

Outsourcing in the context of today's IT organization means partial or complete delivery of an IT service by a third party. Outsourcing promises significant benefits, but those benefits are achieved through proper coordination with internal systems and . . .

For Sourcing & Vendor Management Professionals

Topic Overview: Applications Outsourcing

by Bill Martorelli, October 17, 2007

Firms are outsourcing applications like never before, involving a variety of applications outsourcing service types as well as a broad range of suppliers. Enterprises are increasingly likely to make applications outsourcing a centerpiece of their outsourcing . . .

For Sourcing & Vendor Management Professionals

Topic Overview: Offshore Services

by Stephanie Moore, John C. McCarthy, September 24, 2007

The forces driving offshore IT services are undeniably compelling. Companies are under intense pressure to reduce — or at least contain — IT costs. Years of downsizing have resulted in a shortage of skills and the need to improve service. Outsourcing . . .

For Sourcing & Vendor Management Professionals

Green Answers For Sourcing Executives

IT Forum EMEA Catchup

by Euan Davis, August 30, 2007

A panel discussion at Forrester's IT Forum EMEA revealed just how far green issues have risen up the corporate agenda and how much sourcing professionals need to do to keep abreast of these questions. Smart sourcing executives will take a cost-based approach . . .

For Sourcing & Vendor Management Professionals

Topic Overview: Professional Services Provider Selection And Governance

by Christine Ferrusi Ross, December 12, 2006

Project success hinges on appropriate vendor selection. A thorough selection process minimizes risk and lays the foundation for a winning project. Forrester's research helps clients compare potential vendors to find the optimal solution for their business . . .

For Sourcing & Vendor Management Professionals

Topic Overview: Software-As-A-Service

by Liz Herbert, October 26, 2006

Software-as-a-service (SaaS) provides a quicker-to-deploy, lower-risk alternative to traditional licensed software; it also empowers the business unit by enabling ownership of the buying cycle, eliminating dependence on IT, and facilitating ongoing collaborative . . .

For Sourcing & Vendor Management Professionals

Users' Offshore Evolution And Its Governance Impact

by John C. McCarthy, Christine Ferrusi Ross, Carey Schwaber, December 4, 2003

Offshore governance changes dramatically as firms migrate through the four stages of the offshore journey. What starts as an administrative function evolves over three or more years into a program management and development discipline.