Document Processing Services: Trends And Market Overview

Air Date: Tuesday, June 10, 2008

Cost: $250

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Presented By:

Who should attend: Information & Knowledge Management professionals, Business Process & Applications professionals, Direct Marketing professionals, Marketing Leadership professionals, and Sourcing & Vendor Management professionals

Description:

Many Information & Knowledge Management (I&KM) professionals still view document processing services (DPS) as a diverse set of specialized services supporting document-intensive business processes. Yet over the past year, DPS offerings have moved into three distinct segments — hosted content repositories, document output management, and distributed output services. More importantly, the segments now show links that promise to show real value to I&KM professionals in areas such as business process efficiency. To address the many varying ways content needs to be managed and put to use within any enterprise, I&KM pros should turn to DPS providers as a part of their ECM strategies. This Webinar introduces Forrester's framework for DPS, reviews major trends, and discusses the leading suppliers.

Agenda:

• Major trends in providing these services
• Major providers of these services

Vendors mentioned: ACS, Anacomp, Broadridge, HP, IKON, JP Morgan, Lason, Lea, OCE, Pitney Bowes, RR Donnelly, SourceCorp, Unisys, Williams Lea, and Xerox.

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.