Understanding The CSD Vendor Landscape

Air Date: Tuesday, July 15, 2008

Cost: $250

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Presented By:

***This call was originally scheduled for June 9, 2008.***

Who should attend: Vendor Strategy professionals

Description:

With converged service delivery (CSD) Forrester defines a new service delivery paradigm that enables the converged end-to-end management across the formerly distinct layers of IT and telecom infrastructures. Now, the CSD market shows good momentum and growth, with clients actively articulating their business needs and services requirements. However, the competitive landscape of telecom and IT service providers is getting more blurred and crowded, making navigation across the early CSD market quite challenging.

Agenda:

• Who are the market leaders for CSD across Europe? Why?
• What are the key elements of differentiation for CSD market leadership?
• How to make CSD a lasting success

Vendors mentioned: AT&T, BT, HP, IBM, KPN, Orange Business Services, T-Systems, and Verizon.

Related Research:

The Converged Service Delivery Voyage

by Rolf Schonhowd, November 16, 2007

Service Provider Strategists: Take Converged Service Delivery To The Next Level!

by Pascal Matzke, July 27, 2007

Converged Service Delivery: The Missing Link In Achieving Business Flexibility

by Thomas Mendel, Ph.D., Pascal Matzke, June 20, 2006

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