Blog
We (still) have an incomplete view of DEX. For years, enterprises have approached digital employee experience (DEX) initiatives in silos — IT is doing one thing, HR another, and the business something totally different — all of which has made it difficult for organizations to successfully drive DEX outcomes for employees. At Forrester, we hear […]
Blog
This year’s HLTH conference embraced the theme of “Be Bold.” Speakers committed strongly to tackling some of the toughest challenges in healthcare, such as lack of access, clinician shortages, and frustrating prior authorization (PA) processes. As one speaker put it, paraphrasing Ralph Waldo Emerson, “What you do speaks so loudly that I cannot hear what […]