Terry Flaherty
VP, Principal Analyst

Author Insights
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The Verdict Is In: It’s Buying Groups For The Win
MQLs are a barrier to your organization’s progress. Discover how you can begin your shift to buying groups with just three steps.
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Announcing Forrester’s B2B Programs Of The Year Award Winners For North America
Learn the seven companies that won this year’s coveted B2B Programs Of The Year Awards for North America, and join us at B2B Summit in Phoenix to hear their stories live.
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Saying Goodbye To MQLs: How Does Marketing’s Life Change?
There are five key ways that marketing’s role changes when making the shift to buying groups and opportunities. Find out what they are in this week’s Saying Goodbye to MQLs blog.
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Saying Goodbye To MQLs: Six MQL Myths Squashed To Shift Your Leads-Based Culture
A major challenge when switching from MQLs to buying groups is changing your organization’s culture and mindset, as well. Learn more in this week’s Saying Goodbye to MQLs blog.
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Saying Goodbye To MQLs: What Changes In The RDR Function When We Move To Buying Groups?
Whether you realize it or not, revenue development reps are already working with buying groups. Learn how to formalize this process internally today.
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Saying Goodbye To MQLs: Learn How Reltio Transformed Its Revenue Process In 60 Days
Curious of how long the shift to buying groups and opportunities takes? Register for Forrester’s webinar to find out how Reltio made this transformation in just 60 days.
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Saying Goodbye To MQLs: We Promise It’s Not Clickbait!
In this week’s Saying Goodbye To MQLs blog, we address some of the questions we’ve received while publishing this blog series.
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Saying Goodbye To MQLs: When Should We Create The Opportunity Entity?
In this week’s Saying Goodbye to MQLs blog, we identify three common points in the revenue process where organizations can create the opportunity entity.
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Saying Goodbye To MQLs: How Does The Buyer’s Journey Change In A Buying Group World?
Learn what changes and what stays the same when you're shifting away from MQLs and toward opportunities and buying groups.
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Saying Goodbye To MQLs: What’s The Role Of The Opportunity Entity In The Revenue Process?
This Saying Goodbye to MQLs blog identifies the role of the opportunity entity and why your team should use it in the revenue process today.
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Saying Goodbye To MQLs: Accounts, Buying Groups, Opportunities, Oh My! How Is It All Connected?
In this week’s Saying Goodbye to MQLs blog, we discuss the relationship between accounts, buying groups, and opportunities.
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Saying Goodbye To MQLs: What’s The Business Impact Of Leaving MQLs?
This week’s Saying Goodbye to MQLs blog post looks at how leveraging signals to identify buying groups can drive value for your organization.
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Saying Goodbye To MQLs: So We’re On Board With Buying Groups, But What About The Individual?
Welcome back to this multipart blog series answering why leads-centric marketing approaches don’t work. In this post, we look at what happens to the individuals if we focus on buying groups.
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Saying Goodbye To MQLs: What’s The Big Deal About Getting Rid Of MQLs?
We received many great questions in our webinar on why leads-centric marketing approaches don’t work. In the first post of a multipart blog series, we focus on the shift from leads to opportunities.
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Saying Goodbye To MQLs: Read All The Posts In Our Series
Making the shift from MQLs (marketing-qualified leads) to buying groups and opportunities continues to be a hot topic that boils up many questions — which we’re here to answer. To support your organization’s transformation, Forrester is publishing the Saying Goodbye to MQLs multipart blog series. In this series, Amy Hawthorne, Maria Alexandrou, and I will […]
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Up Your Game: Drive Better Results Through Revenue Process Improvement
Switching from marketing-qualified leads to buying groups and opportunities can drive tremendous improvement, but success is also heavily dependent on your process. Learn more at this year’s B2B Summit North America.
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The “Goodbye MQL” Transformation Accelerates — Moving From Wild Idea To Reality
What was once considered heretical by some has now moved to the forefront of marketers' priorities. At this year's B2B Summit North America, get advice for successfully transitioning from a marketing-qualified lead (MQL) focus to an opportunities-based approach.
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The Revenue Process Alignment Series, Part 4: An Opportunity-Centric Revenue Process Is All About Context
The key to an optimized revenue process is context. As discussed earlier in this blog series, both the marketing qualified lead (MQL) and the marketing qualified account (MQA) suffer from context issues. But if you use the opportunity-centric approach, you can leverage this context and optimize the revenue process between marketing and sales throughout the entire revenue process.
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The Revenue Process Alignment Series, Part 3: Why Marketing Qualified Accounts Are Not The Answer
In part 1 and 2 of this blog series, we explored why the focus on MQLs is a restrictive approach. Just as B2B buying decisions are not made by an individual person or lead, the buying decision is also not made by an account. In this blog, we explore why shifting the focus to the MQA (marketing qualified account) is equally problematic.
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The Revenue Process Alignment Series, Part 2: More Reasons To End Your Addiction To MQLs
In part 1 of this blog series, we looked at reasons why organizations need to end their focus on individual MQLs (marketing qualified leads) as the focus of their revenue process. In part 2, we look at more reasons why the transformation away from MQLs is necessary.
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