AI Insights
Artificial intelligence (AI) has the potential to fundamentally remake the nature of firms, employment, and how work gets done. Get the latest AI insights and strategic perspectives from Forrester analysts and experts.
Insights
Blog
RevOps And AI: The Cobbler’s Children Need Shoes Too
Generative AI is already widely adopted in B2B marketing across a range of applications, often deployed by Revenue Operations teams on behalf of the wider revenue ecosystem. How should revops teams themselves use AI though to maximise their own efficiency and performance?
Blog
Wasn’t Generative AI Supposed To Disrupt Business Intelligence?
Generative AI was supposed to disrupt how we analyze data using BI tools. Find out why that hasn't happened yet.
Avoid Zombie AI Projects With Our Best Practices
Download our AI myths and best practices guide. Learn how to avoid missteps, prioritize value, and move AI projects out of limbo with quick wins.
Podcast
Is AI Making Employee Burnout Better Or Worse?
AI has been portrayed as both the solution to and the cause of employee burnout. Which is it? In this episode, VP and Principal Analyst J. P. Gownder and Senior Analyst Jonathan Roberts describe the impact of AI on employee burnout.
Blog
RAG Is All The Rage — And The Machine Is Getting More Complex
In our previous blog post on retrieval-augmented generation (RAG), we explained the motivation for implementing a RAG architecture and presented a very basic example architecture for retrieving enterprise knowledge. But the solution doesn’t stop there; in this blog post, we’ll describe advanced RAG architectures for enterprise knowledge applications. In the previous post, we showed how […]
Blog
RAG Is All The Rage — Retrieval-Augmented Generation, Demystified
Enterprises experimenting with generative AI (genAI) are prioritizing use cases that enable internal and external users to better retrieve information they need, be it data, how-to pages, corporate policies, or return policies. Retrieval-augmented generation (RAG) is now the most common underlying approach for building this type of large language model (LLM)-based enterprise knowledge-retrieval application. What […]
Blog
From PC Giant To AI Innovator: It’s Time To Refresh Your Perception Of Lenovo
Lenovo’s investments in AI-powered solutions are transforming the company. Learn six key elements of Lenovo’s AI latest strategy and offerings.
Blog
Happy AI Appreciation Day! (Yes, That’s A Thing.)
With all of the attention bestowed on AI, it may feel as though every day is AI Appreciation Day. Today — on the actual AI Appreciation Day — we look at its impact on companies and on society and how hesitant leaders can get on board.
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Attend our Technology & Innovation Summits for breakthrough research, strategies, and best practices to achieve high-performance IT, embrace AI, and fuel growth with emerging technology. Meet with a Forrester analyst to get perspective on your priorities.
Podcast
Will Generative AI Revolutionize ERP Systems?
Generative AI is breathing new life into traditional technology, and enterprise resource planning (ERP) systems are no exception. In this episode, Vice President and Principal Analyst Liz Herbert discusses the opportunities, use cases, and challenges of genAI in ERP.
Blog
AIOps Drives Observability And Business Outcomes In IT
AIOps is a critical tool for IT leaders aiming to run high-performance organizations and drive business outcomes. Learn more about the benefits of AIops in this preview of our upcoming Technology & Innovation Summit North America.
Blog
Dive In: Attend Our Interactive AI Innovation Lab At The T&I NA Summit
Join us at Forrester’s Technology & Innovation Summit North America for an innovation lab where you’ll get to work with other business and public sector leaders to not only try out cutting-edge genAI but also get hands-on practice with how discrete genAI models can be applied.
Blog
Greeking Out: Aristotle’s Guide To AIOps Mastery
Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.
Blog
Human + AI: Meet Your Digital Double
Last week, we wrapped up CX Summit EMEA 2024. Firstly, I have to say a massive thanks to everyone who attended, both in person and virtually, as well as to the team behind the scenes that worked tirelessly to put on a great show. It takes a village of people who you see on stage […]
Blog
Bring Data To The Other 80% Of Business Intelligence Users
Self-service capabilities have raised the percentage of non-IT professionals fulfilling their own business intelligence (BI) requirements to around 20%. Three techniques can help you serve the rest.
Blog
Synthetic Data: Meet The Unsung Catalyst In AI Acceleration
Synthetic data is not a new phenomena but generative AI-based synthetic data is rapidly becoming the unsung hero of AI development. Find out why in this preview of the upcoming Technology & Innovation Summit North America.
Blog
ERP Forrester Wave™ Evaluations For Product-Centric And Service-Centric Industries Now Live
Forrester recently completed two separate ERP wave reports, one focused on product-centric industries and the other on service-centric industries. Get a preview of some of our findings in this blog.
Blog
Why Are Vector Databases Critical For AI Strategy? Find Out At This Year’s Technology & Innovation Summit!
Traditional databases are proving insufficient for generative AI models, which often operate in high-dimensional spaces and require searching for similarities. Learn how vector databases can help fill the gap in this preview of a session at the upcoming Technology & Innovation Summit North America.
Podcast
Top 10 Emerging Technologies For 2024
The pace of technology innovation can make it hard to keep an eye on the tech horizon. In this episode, Vice President of Emerging Tech Portfolio Brian Hopkins walks through this year’s list of the top 10 emerging technologies, describing when each technology will bring value to users.
See Our Picks For 2024’s Top 10 Emerging Technologies
Watch our webinar replay to see what Forrester says are the top 10 emerging technologies for 2024 — and use cases and benefits you’ll want to embrace.
Blog
The Public Sector Wants GenAI But Must Overcome Its Hesitancy
Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay. But how does the public sector view it and what hurdles does genAI face in that realm?
Blog
The ABCDs Of Intelligence — Databricks Makes New Announcements To Pursue Automated Data Intelligence
Get six key takeaways from the recent Databricks annual conference including its acquisition of Tabular and a Nvidia partnership.
Blog
Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount
Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.
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