B2B Research

Explore our latest insights for B2B marketing, product, and sales leaders to facilitate sound decision-making, execute with precision, and accelerate growth. Find guidance to help drive alignment across B2B marketing, sales, and product functions and power growth.

Learn more about how Forrester supports B2B marketing and sales leaders.

Insights

Blog

To DOGE Or Not To DOGE — Tesla Hits A Roadblock

Dipanjan Chatterjee 2 days ago
Tesla’s blazing-hot growth trajectory has come to a screeching halt. These three areas will indicate whether or not it regains its momentum.
Blog

The Verdict Is In: It’s Buying Groups For The Win

Amy Hawthorne 2 days ago
MQLs are a barrier to your organization’s progress. Discover how you can begin your shift to buying groups with just three steps.

Turn Uncertainty Into Opportunity

Market volatility isn’t a roadblock — it’s your launchpad. With Forrester’s expert resources, you can optimize costs, lead with confidence, and turn challenges into growth.

Blog

Leaders Need To Review Event Plans Amid Economic And Political Uncertainty

Conrad Mills April 17, 2025
The political environment is impacting the appeal of US-based events for international attendees, with Tourism Economics, a subsidiary of Oxford Economics, predicting a 15.2% decline in inbound international travel due to a combination of shifts in pubic sentiment, travel advisories, and visa delays. At the same time, events focused on the US government sector are […]
Blog

Apple Gets Tariff Relief — Just Kidding!

Dipanjan Chatterjee April 14, 2025
As tariff volatility is dialed up a notch, companies like Apple will find it best to hunker down and do nothing until the dust settles. Get five predictions on what happens next.
Blog

Navigating The Storm: How B2B Leaders Can Weather Volatility And Thrive

Matthew Selheimer April 10, 2025
Doubling down on customer insights, leaning into stability where it exists, and staying empathetic and adaptable will help B2B leaders stay on course.
Blog

Stuck Stage-Zero Opportunities Expose Critical Gaps In Sales Processes

Naomi Marr April 9, 2025
Expose the root cause behind stuck stage-zero opportunities and whose responsibility it is to progress them.
Blog

Brands, Take Cover: The Tariffs Have Hit The Fan

Dipanjan Chatterjee April 7, 2025
Consumers have begun to take several steps to manage the impact of tariffs on their pocketbooks. Learn the five buying behaviors to look out for among your customers and what steps to take in response.

Turn Uncertainty Into Opportunity

Market volatility isn’t a roadblock — it’s your launchpad. With Forrester’s expert resources, you can optimize costs, lead with confidence, and turn challenges into growth.

Blog

E-Commerce Evolution: Beyond The Horizon

Christina Schmitt March 28, 2025
The architecture of your e-commerce ecosystem could decide your B2B organization’s success. Get tips on how to optimize it in this preview of a new report.
Blog

To Thrive Through Volatility, Master These Three Areas

Sharyn Leaver March 27, 2025
There’s no end in sight for the current disruption, but making the right strategic moves will help you come out ahead.
Blog

European Tech Spend Grows 5% In 2025 To Reach €1.4 Trillion

Michael O'Grady March 26, 2025
In 2025, European technology spending will see a significant uptick of 5% to reach a monumental €1.4 trillion. Find out which sectors and categories will drive the growth in this preview of our annual European tech market forecast.
Blog

In A World Of Buying Mayhem, All Leaders Must Be Change Leaders

Katy Tynan March 20, 2025
Today’s dizzying pace of change will not abate, and leaders must show the way forward. At our upcoming events, B2B Summit North America and CX Summit EMEA, we’ll show you how.
Blog

Compensation Solutions Increase ROI By Enabling Administrators

Seth Marrs March 19, 2025
The Forrester Wave™: Sales Performance Management Solutions For Incentive Compensation, Q1 2025, provides insights into how this category is evolving and where customers are getting the most value.
Blog

Align Product Management And Portfolio Marketing To Create Three Growth Trajectories

Beth Caplow March 18, 2025
Portfolio marketers and product managers can work together to build a unified approach to growth that identifies the most attractive market opportunities while determining the best product strategies to capitalize on them.
Blog

Reorganizing Your Frontline Marketing Teams Without Clear Purpose Is Marketing Malfeasance

Naomi Marr March 4, 2025
This blog dives into the pitfalls of team reorganizations without a core purpose. Learn how to identify root causes and ensure that your reorganization efforts hit the mark.
Blog

Sync Or Swim: Mastering B2B Processes

Vicki Brown February 25, 2025
In today’s fast-paced business environment, operational excellence is crucial. Successful organizations categorize and sequence every B2B process, identifying and addressing breakdowns effectively. The Forrester B2B Process Chain Framework provides seven categories — strategize, plan, design, build, deploy, measure, and optimize — that help visualize and synchronize interconnected B2B processes. This alignment ensures excellence and adaptability, supporting sales and marketing teams.
Blog

Should Your Organization Adopt An Internal Product Team Approach?

Tony Plec February 14, 2025
Adopting this approach can come with advantages, including more flexible planning, greater business alignment, and more flexibility and adaptability. Learn which factors will impact its effectiveness.
Blog

Is Your Postsale CS Strategy Setting Customers Up To Succeed?

Laura Ramos February 13, 2025
Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last year’s SaaStr or elsewhere, more voices have been calling for new approaches to CS — ones that transform CS from cost center to tool for growth. While it’s still early to plan a funeral, CS […]
Blog

The Essential Role Of Process In Executing Your B2B Strategy

Cristina De Martini February 12, 2025
Process is not merely a conduit for efficiency; it’s the backbone for converting strategy into results. Without a robust process in place, reaching your goals becomes almost impossible. Learn a four-step method to turning process into a powerful execution tool.
Blog

If Process Is So Important, Why Isn’t Process Prioritized?

Laura Cross February 11, 2025
In today’s unstable market driven by shifting buyer expectations and AI disruption, strong processes are an organization’s lifeline, ensuring predictability, consistency, and scalability, yet many organizations overlook their importance. Investing in process improvement isn’t a nice-to-have — it’s essential. It boosts innovation, creates competitive differentiation, improves efficiency, cuts waste, and makes an organization agile.
Blog

“Learn Best Practices, Hear Ideas, And Just Get Motivated” — B2B Summit Attendees Share Why You Should Attend

Dave Frankland February 10, 2025
What makes Forrester’s B2B Summit the premier gathering for marketing, sales, product, and customer success pros? We asked past attendees to find out.
More posts