Chief Marketing Officer

The stakes for marketing leaders are high as buyer expectations climb and pressures to prove ROI intensify. Explore our marketing executive insights to help drive marketing and sales alignment, connect marketing to business strategy, and show clear marketing ROI.

Discover how Forrester supports B2B and B2C marketing leaders.

Insights

Webinar

Revolutionizing B2B Marketing With Adaptive Programs For Buying Groups

B2B buying groups are more complex than ever. Learn how to align priorities, drive consensus, and boost marketing’s impact with adaptive programs. Join us live on February 12 for buyer insights and analyst Q&A. 
Blog

2025 B2B Marketing Predictions For Indian CMOs

Subhendu Pattnaik 5 days ago
Earlier this month, we wrapped up Forrester’s India Predictions 2025 event. I look forward to this event every year, and this year was no exception. This year’s event for India saw record turnout, with over 350 participants across three cities in India including marketing and tech leaders.

Gain B2B Marketing Insights At Forrester’s Phoenix Summit!

Do more, see more, and learn more at B2B Summit North America, with new hands-on opportunities to connect with analysts, new research, and new frameworks to manage buyer chaos and align go-to-market teams.

Blog

The Average B2B Firm Invests 8% Of Revenue In Marketing — But That’s Not The Whole Story

Matthew Selheimer 6 days ago
Global averages mask a great deal of nuance. Get an overview of our B2B marketing budget benchmark reports and find out how they can help you evaluate your marketing investment.
Blog

What Omnicom’s Acquisition Of IPG Means For Marketers

Jay Pattisall December 9, 2024
Omnicom announced its plans to acquire IPG, creating the largest, global marketing services company. Find out what the deal could mean for your business or brand.
Blog

B2B Marketing Measurement Isn’t Trusted, And It’s About To Get Worse — A Bonus Prediction

Ross Graber December 6, 2024
Let’s brace ourselves for a hard truth. Trust in marketing measurement is already poor, and left unchecked, it’s poised to get 20% worse. Learn about the challenges and market forces contributing to this decline, and find out the steps that you can take to enhance trust in marketing measurement.
Podcast

It’s Time To Think Beyond Marketing-Sales Alignment

What It Means December 5, 2024
Is alignment between B2B marketing and sales teams overrated? The concept may be in need of a rethink, say Principal Analysts John Arnold and Rick Bradberry. This week on What It Means, they describe what more productive marketing-sales relationships might look like.
Podcast

B2B Buying In The Age Of GenAI

What It Means November 21, 2024
Just as B2B companies are adopting generative AI (genAI) to gain efficiencies, so are their buyers. This week on What It Means, Principal Analyst John Buten looks at how buyers are using genAI in the purchasing process and what marketers and sellers should do in response.

Share Your B2B Success Story In Phoenix

Have you achieved stellar B2B outcomes through cross-functional alignment or within a specific B2B function? Share your success story by Jan. 10, 2025, for the chance to join us on stage at B2B Summit North America 2025.

Blog

Coca-Cola’s AI-Generated Holiday Ads Approach A Creative Tipping Point

Jay Pattisall November 19, 2024
The Coca-Cola Company released three new AI-generated holiday ads inspired by the beverage giant’s classic 1995 “The Holidays Are Coming” commercial. Produced entirely with AI video models such as Runway and Luma Dream Machine, this represents a step forward in photorealism for AI-generated video. Predictably, the commercials have sparked some controversy among creators, who criticize […]
Blog

Choose A Cross-Channel Marketing Hub That Amplifies Your Customer Obsession Strategy

Rusty Warner November 18, 2024
An effective cross-channel marketing hub (CCMH) can position marketing as an indispensable component of an organization’s customer-obsessed growth engine. Think of your CCMH as much more than a campaign management platform. Instead, leverage it for next-gen customer engagement based on compelling, contextually relevant experiences. Forrester defines a CCMH as: Enterprise marketing technology that supports customer data management, […]
Blog

Media Scale And Media Skill Collide In The Full-Funnel Agencies Of The Future

Jay Pattisall November 13, 2024
Marketers are ready to move beyond choosing between full-service media generalists and channel specialists. Insights from the newly published Forrester Wave™ evaluation on media management services shed light on what to look for when evaluating your current agency or looking for a provider.
Blog

AI Readiness Is Already High In Advanced Frontline Marketing Teams

John Arnold November 12, 2024
Learn more about what is driving AI readiness and adoption in frontline marketing in this preview of a new report.
Blog

Building The Elements Of Your B2B Marketing Plan

Craig Moore November 11, 2024
Once you’ve gathered the input needed to create an annual marketing plan, the next step is to define the plan’s components. Learn how, step by step.
Blog

The Three Key Inputs You Need For B2B Marketing Planning

Craig Moore November 7, 2024
For a B2B annual marketing plan to be meaningful, marketing leaders need the right information — and to know how to find it.
Blog

Call For Entries: Forrester 2025 B2B Summit North America Awards

Matthew Selheimer October 30, 2024
Do you have a success story on transforming your company or function in the service of customers? We would love to hear from you if so. Submit your story for a chance to be honored on the B2B Summit mainstage.
Blog

Predictions 2025: The Media Industry Resolves 2024’s Unruly Unknowns

Kelsey Chickering October 24, 2024
Marketers will gain confidence as some lingering media and advertising questions are resolved. But they shouldn’t get too confident or comfortable. Learn what the coming year will hold.
Blog

Predictions 2025: Agencies Jettison Legacy Structures To Form New Agency Types

Jay Pattisall October 24, 2024
The coming year will see the rise of something new as existing agency capabilities are recombined and new ones are created. Read a few of our top predictions.
Webinar

Predictions 2025 Webinar: B2B Marketing & Sales

Join us for a live webinar on the human and tech-related challenges ahead for B2B teams. Explore our 2025 predictions for CMOs and CSOs that you’ll want to plan for now.

Jan. 23 B2B Marketing & Sales Predictions Webinar

Join us live to explore the impact of our 2025 predictions on your B2B marketing and sales strategy. Get analyst advice on how to prepare for what’s ahead.

Blog

Predictions 2025: GenAI As A Growth Driver Will Put B2B Executives To The Test

Seth Marrs October 22, 2024
In 2025, the true potential of generative AI as a growth driver will be tested. B2B marketing, sales, and product teams should prepare for the good, bad, and even ugly outcomes of trying to generate value from this hot technology.
Blog

Our Latest Forrester Wave™ On Creative Adtech Calls For Consolidation

Nikhil Lai October 21, 2024
Advertisers today need tools spanning the entire creative lifecycle and creative teams need a source of truth that de-risks creative production as well as media planning and buying. Get a preview of our latest Wave which helps advertisers select tools that accelerate the creative process while synergizing creative with media.
Blog

The Truth About B2B Sales And Marketing Alignment

John Arnold October 16, 2024
The future of sales and marketing alignment is at risk as emerging pressures force leaders to evolve their sales and marketing relationships. Learn three hard truths about marketing and sales alignment in this preview of a new report.
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