operationalizing innovation

When innovation happens in a silo, it fails to gain traction across the enterprise. Read our insights to learn the benefits of operationalizing innovation across all roles and functions in the enterprise.

Insights

Blog

The Rise Of Digital Coworkers: Moveworks Bets Big On AI Agents

Julie Mohr April 18, 2025
Moveworks’ global event in San Jose marked a major inflection point in enterprise AI with the announcement of Agent Studio, Plugin Workspace, and an AI Agent Marketplace — all part of its strategy to become the go-to platform for building business-ready AI agents. Analysts Julie Mohr and Rowan Curran provide their insights on the announcements. […]
Blog

XR Steps Back, AI Steps Up: The Shake-Up In Our 2025 Emerging Technologies

Brian Hopkins April 14, 2025
Forrester’s 2025 top 10 emerging technologies report reveals a major shift in the tech landscape, driven by AI acceleration and changing market dynamics. Longtime list members extended reality and Zero Trust edge are stepping back, making room for two fast-moving innovations — one of which was virtually unknown just a year ago. The earlier release gives tech leaders more time to strategize and align with upcoming breakthroughs in AI and beyond.

Scale Your AI Strategy To Maximize ROI

Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.

Blog

Where Governance Goes Wrong: You Must Make Data Governance A Cultural Competency

Kim Herrington April 4, 2025
Most governance programs focus on control but fail to embed governance into the organization’s culture and decision-making process. They lack the human-centered roles that make governance successful.
Blog

Unlocking Go-To-Market Momentum Through Strategic Campaign Alignment

Rani Salehi February 13, 2025
Learn how using an integrated campaign framework delivers greater efficiency and impact. And get a preview of how Workday used the Forrester Campaign Framework to improve and accelerate business outcomes.
Blog

The Key To AI Success? Don’t Start With The Technology

Katie Linford December 23, 2024
With all the relentless buzz about AI, it’s easy to start with the tool and then go searching for a way to use it. The problem with that is you’re letting the technology, not your customers and your goals, drive your strategy. Set your company up for success with AI by following these steps.
Blog

Navigating The Convergence Of Edge Computing, IoT, And OT With AIOps

Carlos Casanova October 31, 2024
By providing contextualization within the larger IT estate, AIOps ensures seamless performance, enhanced security, and operational efficiency. Learn more in the final blog in this series.
Blog

Embracing AIOps: Revolutionizing DevOps And Agile Methodologies

Carlos Casanova October 30, 2024
Learn how AIOps can significantly enhance the efficiency, speed, and reliability of software development and deployment processes.

Calling All Tech & Digital Pioneers!

Get recognized for your tech and digital innovation! Nominations are now open for Forrester’s three Technology Awards across North America, APAC, and EMEA. Winners will be celebrated at Forrester’s Technology & Innovation Summits.

Blog

Transforming Enterprise Networks With AIOps: A New Era Of Intelligent Connectivity

Carlos Casanova October 29, 2024
Learn how AIOps provides real-time contextualization and insights across the IT estate, ensuring that network infrastructure operates at peak efficiency in serving business needs.
Blog

VivaTech & The New French Tech Next40/120: When AI Meets Green Tech

Thomas Husson May 22, 2024
Paris will be the center of innovation and technology this week. Get a unique preview of the 2024 edition of the VivaTech conference in Paris.
Blog

A Match Made In Plastic? Capital One’s Quest To Acquire Discover

Peter Wannemacher May 20, 2024
Capital One’s plan to acquire Discover will change the shape of the financial services landscape (though not the fundamental forces that drive growth and success — but more on that later). To help you understand the implications of the proposed merger, Forrester took a deep dive into our research and data (full report for clients […]
Blog

Get The Recognition Your Company And IT Organization Deserve With The Forrester Technology Strategy Impact Award

Frederic Giron May 15, 2024
With deadlines approaching, learn the benefits of entering a submission to the Forrester Technology Strategy Impact Awards.
Blog

Your Employees Aren’t Ready For AI — Prepare Them With AIQ

J.P. Gownder March 27, 2024
Generative AI is everywhere, but employees don't have the skills to use it productively. Here are the skills they need to succeed.
Blog

Technology Strategy Impact Award: A Guide To A Standout Submission

Frederic Giron March 27, 2024
The deadline to submit an entry for this year’s Technology Strategy Impact Award is approaching. Learn more about the award and find out what makes a strong submission.
Blog

Call For Entries: Forrester Technology Awards, 2024

Frederic Giron February 5, 2024
We’re now accepting nominations for our Technology Strategy Impact and Enterprise Architecture Awards across the NA, EMEA, and APAC regions. Learn more about the awards and how to apply in this post.
Blog

Tap Into The Potential Of Synthetic Data For AIOps

Carlos Casanova January 19, 2024
Learn how leveraging synthetic data can help with the critical time to realize AIOps value, such as autoremediation capabilities and enhanced decision-making.
Blog

Winning At Digital: Building A Purposeful Digital Marketing Team

Rani Salehi January 4, 2024
Learn how to communicate the capabilities and competencies needed to deliver compelling digital customer experiences and advance your business strategy.
Webinar

Spark An Innovation Culture With Design Thinking

Learn how CX leaders can use design thinking to create a culture of innovation and differentiate on superior CX action that anticipates and delivers on customers’ needs.
Blog

Forrester’s 2023 Technology Strategy Impact Awards Winner And Finalists For APAC

Frederic Giron September 20, 2023
Congratulations to the winner and three finalists for Forrester’s Technology Strategy Impact Awards for the APAC region.
Podcast

How Tech Leaders Can Become Innovation Orchestrators

What It Means August 24, 2023
The key to successful innovation is making it widespread, not siloed. But whose job is that? In this episode, VP and Research Director Pascal Matzke and Principal Analyst Bernhard Schaffrik discuss the technology executive’s role in driving innovation.
Blog

Frontline Marketing “Innovation Coalition” Key To Generative AI Success For B2B Marketers

Naomi Marr August 7, 2023
Frontline B2B marketing functions such as demand and ABM may be more intensely impacted than others by generative AI. Learn how these teams can take charge.
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