Responsible AI

Insights

Blog

Introducing Forrester’s OASIS Framework For Outcome-Driven Infrastructure

Brent Ellis 4 hours ago
The infrastructure landscape is at a crossroads. As AI agents and automation reshape business operations, traditional infrastructure — often rigid, slow, and siloed — can no longer keep pace with the demands of modern enterprises. Today, Forrester introduces the OASIS Framework for outcome-driven infrastructure platforms, a new vision for how technology leaders should build infrastructure […]
Podcast

427: Volatility, Responsible AI, And Trust

The CX Cast 15 hours ago
Martin and Angelina welcome back VP Principal Analyst Enza Iannopollo to discuss the evolving nature of trust in CX — especially in the context of global volatility and the rise of AI. The conversation covers Forrester’s latest research on trust, actionable strategies for organizations, and real-world examples of responsible AI.

Predictions 2026: Your Planning Starts Here

2026 will demand proof, not promises. Explore Forrester’s Predictions resources — guides, webinars, and blogs — to plan smarter, lead with trust, and stay ahead of disruption.

Blog

From Veto To Victory: California’s New AI Act Revives The National (And International) Conversation On AI Regulations

Alla Valente October 24, 2025
At its core, California’s new AI law requires safety protocols, best practices, and key compliance policies, but it stops short of prescribing risk frameworks and imposing legal liabilities. Here’s a closer look at what’s in SB 53.
Blog

Celebrating Excellence: Bank Of America Wins Forrester’s 2025 Data & AI Impact Award

Sudha Maheshwari October 20, 2025
Get a detailed look at Bank of America’s winning strategy and find out who our finalists were in this post.
Blog

How To Build AI Red Teams That Actually Work

Jeff Pollard September 30, 2025
AI red teaming blends offensive security tactics with safety evaluations for bias, toxicity, and reputational harm. It’s messy, fragmented and, most of all, necessary. Get six tips to get started on an AI red team that actually works in this preview of our upcoming Security & Risk Summit.
Blog

AI: Our Modern-Day Cyrano

Brendan Witcher September 30, 2025
Like Cyrano, AI often acts as the unseen ghostwriter, strategist, or partner, offering insights or phrasing that feel more articulate and persuasive than our own. But, as in the play, this arrangement introduces social complexities, ethical dilemmas, and maybe even heartbreak.
Blog

CrowdStrike Fal.Con 2025: Flexing Into The Agentic AI Age

Jitin Shabadu September 24, 2025
CrowdStrike held its Fal.Con 2025 conference recently and not surprisingly for a cybersecurity vendor event in 2025, AI dominated. Get our highlights and key takeaways here.
Blog

Your Top Questions On Generative AI, AI Agents, And Agentic Systems For Security Tools Answered

Allie Mellen September 23, 2025
Many security professionals are still confused about which AI capabilities are real now and which will come down the road. Get answers to some of the most common questions about use of generative AI, agentic AI, and AI agents in security tools in this preview of our upcoming Security & Risk Summit.
Blog

Today’s Leaders Must Heed AI Advice For Future Disruptors

Brendan Witcher September 18, 2025
Startup founders, investors, technologists, and operators are all working frantically to get an early jump onto the AI train. Find out why and get more of the key takeaways from the recent Startup Boston Week event.
Blog

The Future Of AI Consulting Services Is Disruptively Bright

Ted Schadler September 15, 2025
Despite what you may have read in the media, consulting is not being entirely consumed by artificial intelligence. CIOs are drowning in AI consulting pitches, from management consulting and Big Four accounting providers to boutique players. Learn six things AI consulting services providers will have to do to stand apart.
Blog

Vibe Hacking And No-Code Ransomware: AI’s Dark Side Is Here

Jeff Pollard August 28, 2025
CISOs must recognize that AI is enabling attackers to scale operations quickly with minimal technical skill. Learn how this is happening and get four key takeaways to better defend your organization in this new era.
Podcast

Anthropic Lawsuit, AI And Energy, CMO Trends

What It Means August 21, 2025
As we hurtle toward the end of August, it’s time to look toward the future. More specifically, the future of Anthropic (and other AI firms), the future of AI as a technology, and the future of the CMO role.
Podcast

AI Pricing, Outcome-Based Pricing, Developer Productivity

What It Means August 7, 2025
As the annual budgeting and planning season comes into full swing, we drill down into two unique pricing trends. We then take a detailed look at how to measure developer productivity.
Blog

Introducing AEGIS — The Guardrails That CISOs Need For The Agentic Enterprise

Jeff Pollard August 4, 2025
AI agents aren’t coming — they’re already here. And they’re not waiting for your security architecture to catch up. Learn how Forrester's new AEGIS framework can help CISOs secure, govern, and manage AI agents and agentic infrastructure.
Blog

Master Tech Mayhem: Why Technology Leaders Can’t Miss Forrester’s 2025 Technology & Innovation Summit North America

Stephanie Balaouras July 23, 2025
Technology leaders need to get comfortable navigating relentless technology disruption, making bold decisions in the face of uncertainty, and building organizations that are ready to thrive no matter what comes at them. Learn how our upcoming Technology & Innovation Summit North America can help.
Blog

MCP Doesn’t Stand For “Many Critical Problems” … But Maybe It Should For CISOs

Jeff Pollard July 22, 2025
As autonomous agents evolve from novelty to necessity, the protocols that govern their behavior become critical infrastructure. This blog explores the foundational tools we need to build a trustworthy agentic future.
Blog

Build Trust In Your Agency’s AI

Kim Herrington July 16, 2025
As AI use grows in government, people are asking important questions about fairness, control, and responsibility. This blog looks at how public agencies can build trust by focusing on clear communication, ethical design, and employee involvement. It shows that trust isn’t just a nice-to-have — it’s key to making AI work for everyone.
Blog

AI Race: Can Huawei Close The AI Gap?

Naveen Chhabra June 24, 2025
Huawei Just Raised The Stakes For those just tuning in, NVIDIA has been driving much of the AI infrastructure conversation. Huawei has been, not so loudly, building its own AI stack, right from the silicon to systems to AI models. CloudMatrix ups Huawei’s play in the market considerably. The CloudMatrix-Infer system is no ordinary cluster. […]
Blog

Key Takeaways From Cisco Live 2025: Cisco’s Big Bets For Unified Security And AI

Jitin Shabadu June 18, 2025
Cisco Live 2025 Focused On Three Main Themes: AI, Simplification, And Security At its annual Cisco Live event, the company delivered a clear message: It’s operationalizing AI across the core pillars of networking, security, and observability. Building on last year’s momentum with innovations like Hypershield and Splunk integration, the company has framed its vision around […]
Blog

AI Isn’t Cheap — Here’s How To Spend Smarter

Michele Goetz June 12, 2025
While enterprise AI spending remains relatively modest today, the potential for overspending is significant. Most organizations are still experimenting, with only a few production-ready use cases. But that’s about to change.
More posts