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Where Governance Goes Wrong: You Must Make Data Governance A Cultural Competency
Most governance programs focus on control but fail to embed governance into the organization’s culture and decision-making process. They lack the human-centered roles that make governance successful.
Blog
NVIDIA GTC 2025: Reasoning And Robotics Converge
San Jose was abuzz with excitement as AI enthusiasts gathered for the 2025 NVIDIA GTC AI conference. Find out what the key announcements were and what they could mean for your technology roadmap in this review.
Scale Your AI Strategy To Maximize ROI
Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.
Blog
Salesforce Launches Agentforce: What Technology Leaders Need To Know
Learn the ins and outs of building and operating AI agents on Agentforce in this review of Salesforce’s TDX developer conference.
Podcast
Encore Presentation: Get Your AI Aligned
The big challenge with AI for business is risk. How can an organization minimize the risk while maximizing the benefit of AI? In this episode, Vice President and Principal Analyst Brandon Purcell proposes a solution to this challenge — AI alignment — and outlines how an “align by design” approach can help.
Blog
Design GenAI-Powered Experiences Responsibly
Design leaders should answer 12 questions to ensure that their teams are using generative AI responsibly.
Blog
DeepSeek Unleashes Smaller-Footprint Models That Can Transform AIOps From Cloud To Edge
Exciting developments such as DeepSeek’s R1 announcement are extending opportunities to run large language models on edge devices. These advancements could have profound implications for edge computing, particularly in the realms of AIOps and observability. By enabling real-time insights and faster automations at the edge, enterprises can enhance their operational posture, drive down costs, and improve operational efficiency and resilience.
Blog
DeepSeek Just “Opened” The Path To AI ROI
DeepSeek’s open-source model, DeepThink (R1), has sent shock waves across the tech world. But there are far-reaching implications to this important AI development.
Blog
Italy’s Privacy Regulator Wishes OpenAI “Merry Christmas” With A €15 Million Fine
After more than a year of investigations, the Italian privacy regulator — il Garante per la protezione dei dati personali — issued a €15 million fine against OpenAI for violating privacy rules. Violations include lack of appropriate legal basis for collecting and processing the personal data used for training their generative AI (genAI) models, lack […]
Blog
The Automation Paradox Strikes Again: Lessons From Woolworths “Amazon Era” Productivity Play
Recent worker strikes at Woolworths’ distribution centers in Australia have reignited concerns over the use of AI-powered productivity systems in the workplace.
Podcast
Get Your AI Aligned
The big challenge with AI for business is risk. How can an organization minimize the risk while maximizing the benefit of AI? In this episode, Vice President and Principal Analyst Brandon Purcell proposes a solution to this challenge — AI alignment — and outlines how an “align by design” approach can help.
Blog
“AI Responsibly” With GenAI In Martech
Decades ago, the alcohol industry launched its ubiquitous “Drink responsibly” marketing campaign. In 2024, it’s time to “AI responsibly” in marketing technology (martech).
Blog
Predictions 2025: AI’s Mishaps And Patchy Rules Lead To Uneven Pockets Of Trust
Patchy AI standards and regulations across the globe will result in some organizations faring better than others when it comes to building and maintaining trust. Learn more in this preview of our 2025 trust predictions.
Blog
Avoiding Digital Imperialism In The Age Of AI
As AI becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customers, and organizations, it’s crucial to prevent a scenario where the concentration of power in the tech sector leads to a new form of digital dominance.
Blog
OpenAI’s o1: More Than Meets The Eye
The new model is a significant step forward and a preview of what's to come. Learn about the three key innovations that power OpenAI's o1.
Blog
Privacy Advocates Come For Contact Centers
“Please be advised that your call may be recorded for quality assurance and training purposes.” We’ve all heard this message at some point — a familiar prelude to countless conversations worldwide. This disclosure has remained largely unchanged over the years but may no longer serve any purpose. The bar for what’s considered legally acceptable consent […]
Blog
Dear AI, Please Change The World Already
When will AI truly deliver, and should your organization wait or dive in now? Learn three key paths of change that AI computing will drive in this preview of our new report.
Blog
AI And The Green Market Revolution Will Intertwine
While AI has huge potential to mitigate the environmental crisis, the technology that powers AI has a huge impact on climate change and water resources. Learn how the futures of AI and the green market revolution are intimately linked and how they will both become invisibly embedded into our daily lives.
Blog
Generative AI And Knowledge Graphs: A Match Made In Heaven
Knowledge graphs can enhance generative AI’s reliability and accuracy with structured knowledge, domain-specific facts, and reasoning. At the same time, genAI can also augment KGs with textual/visual information, generalized knowledge, and natural language processing.
Blog
Trusted AI Begins And Ends With Alignment
What do discrimination, harmful content, unexpected outcomes, and catastrophic business failure have in common? They are all potential consequences of misaligned AI. Learn how an “align by design” approach can help.
Blog
Introducing AI Alignment: A Technology Point Of View
As generative AI models interact more with digital environments, their unpredictability renders traditional testing insufficient. Instead, aligning these models with corporate and customer values through technical and governance mechanisms is essential. Learn more about the "align by design" approach.
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