vendor selection

Vendor selection is crucial to the success of your business. Read practical advice on choosing the right technology solution or provider.

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Insights

Blog

Unified Commerce Is Not A Thing

Emily Pfeiffer 2 days ago
Demystify the concept of “unified commerce” in this Forrester blog by analysts Emily Pfeiffer and Lauren Cevallos.
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Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Kate Leggett October 23, 2024
After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.

Navigate 2025 With Our Predictions Insights

Our predictions may not be a crystal ball, but they offer a clear view of what’s ahead. Visit our 2025 Predictions hub featuring guides, blogs, and webinars to give B2B, B2C, and technology leaders a competitive edge in 2025.

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Introducing Forrester’s Partner Selection Blueprint

Ted Schadler October 16, 2024
Selecting the right partner can be the difference between success and failure for technology-driven initiatives. Learn how our new partner selection solution blueprint can help you streamline the process.
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Is Keeping Your Commerce Tech Vendor The Right Move For You?

Emily Pfeiffer October 15, 2024
To retain or replatform your commerce technology solution? Forrester’s latest research guides leaders on how to answer this burning question.
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Gone Are The Days Of Networking Infrastructure Choice

Andre Kindness October 1, 2024
One outcome of internal developments or acquisitions is that networking infrastructure choice has evaporated — even if vendors claim otherwise. HPE's recent acquisition of Juniper brings this into focus.
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Three Key Findings From The Forrester Wave™: Revenue Enablement Platforms, Q3 2024

Eric Zines September 30, 2024
For the first time, Forrester has published an evaluation of the combined space comprising sales content management and sales readiness capabilities.
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My Take On The Year Ahead For Sales Tech After Attending Three Key Events

Seth Marrs September 24, 2024
This blog provides takeaways from Dreamforce, INBOUND, and CloudWorld that clients can use to get a perspective on each vendor’s vision for the coming year.
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Prioritize Accessibility In Procurement For Better CX And EX

Gina Bhawalkar September 12, 2024
My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.
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Q2 2024 Tech Service Provider Earnings: Four Forces Determine Their Future

Ted Schadler September 9, 2024
We analyzed the Q2 2024 earnings announcements of five large public technology service providers. Get the story behind the story in this post.
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Announcing The Forrester Wave™: Adobe Services, Q3 2024

Xiaofeng Wang August 1, 2024
Time flies. For the third time, I’ve published a global Forrester Wave™ evaluation covering Adobe services. We began covering this important market in 2020 and witnessed a surge in demand for digital experience services in 2022 during the COVID-19 pandemic peak. Now, in 2024, we’ve evaluated the 12 prominent Adobe services providers, considering the impact […]
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Announcing The Modern Application Development Services Landscape, Q3 2024

Diego Lo Giudice August 1, 2024
Modern Application Development Services Defined Clients want more autonomy to better control their own innovation and development capabilities to build modern and up-to-date custom applications. In Forrester’s Priorities Survey, 2024, 64% of business and technology professionals said that bringing more development in-house would be a high or critical priority for their IT organization over the […]
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Two SAP Board Executives Depart Abruptly: What It Means

Liz Herbert July 30, 2024
SAP announced it is losing two more members of its executive board, Julia White and Scott Russell. Get Forrester's take on the ongoing disruption to SAP's leadership.
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Salesforce Makes Moves Into The Back Office With A Strategic Workday Partnership

Kate Leggett July 25, 2024
Salesforce and Workday announced a strategic partnership to blend customer, financial, and employee data in a shared data foundation that negates the need to duplicate data or build custom integration. The result? Optimized employee and customer experiences that up-level business outcomes for joint Salesforce-Workday customers. The strategic objective? Salesforce extends its power into back-office workflows […]
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From PC Giant To AI Innovator: It’s Time To Refresh Your Perception Of Lenovo

Charlie Dai July 22, 2024
Lenovo’s investments in AI-powered solutions are transforming the company. Learn six key elements of Lenovo’s AI latest strategy and offerings.
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Microsoft Enters (And Disrupts) The Burgeoning SSE Market

David Holmes July 11, 2024
Learn what Microsoft Entra Suite will mean for the security service edge (SSE) market and how users and companies considering SSE solutions should respond.
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Digital Business Strategy Service Providers Must Evolve To Deliver Value

Dan Bieler July 9, 2024
Value creation should be at the center of each criterion for selecting digital service providers.
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OK, AI, Buy Me Some Enterprise Software

John Buten July 8, 2024
If your buyers use generative AI to research your product and don’t put you on their shortlist, how would you even know? B2B buyers are rapidly adopting genAI, changing how they shop, so B2B companies need to start preparing for much smarter shoppers.
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Announcing The First Forrester Wave™ On Accounts Payable Invoice Automation

Meng Liu July 8, 2024
Learn three key differentiators for vendors in the accounts payable invoice automation (APIA) landscape in this preview of the new report, The Forrester Wave™: Accounts Payable Invoice Automation, Q3 2024.
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Introducing Forrester’s Interactive Wave Experience

Stephen Powers June 18, 2024
Forrester has launched an updated experience for the Forrester Wave™. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave evaluations.
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Tackle Contract Negotiation With Major Software Vendors

Liz Herbert May 30, 2024
Struggling to manage software costs? Get five quick tips on software contract negotiations and learn about our scenario quick starts to help you address the most common contract negotiation scenarios.
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