Healthcare organizations (HCOs) are investing heavily in technology, but these investments alone won’t optimize clinical workflows or enhance customer experiences.  

The missing element: clinical intelligence.  

When infused into workflows, healthcare delivery, and management, clinical intelligence optimizes both customer and employee experiences and enhances outcomes. In a future state, Intelligent Healthcare Organizations (IHOs) will evolve into digitally sophisticated entities. This advancement will enable smooth collaboration, straightforward navigation, and the adoption of strategies focused on delivering value, all powered by clinical intelligence that enhances interactions and decision-making. But reaching this future state won’t be easy. It will require an enterprise-wide cultural shift in how HCOs consume and utilize data to reshape workflows and improve experiences. Some of the hallmarks of IHOs are: 

  • Connected and validated clinical workflows. IHOs will train powerful AI models on patient data. They will use a federated data network, one that collaborates among multiple HCOs, and continuously updates clinical applications, enabling accurate and validated workflows. 
  • Automated clinical safety interventions. IHOs will enhance clinical safety, using ambient technology and robots to automate patient interventions with computer vision, motion sensors, and location intelligence. These technologies monitor environments and patient responses, often acting without human prompting, to ensure higher quality and safety. 
  • Digital identities and verifiable credentials. Identity management in IHOs will ensure secure identification for all entities including humans, devices, APIs, and AI agents. Effective management of digital identities is essential for preserving data integrity and security. By implementing digital identity verification and using verifiable credentials, IHOs will give access to sensitive information only to authorized entities. 

Investing in technology and achieving optimal impact from it are different challenges. The evolving needs of the healthcare industry demand that organizations organize their data. Ensuring data readiness requires a thorough and systematic approach. HCOs that fail to manage their data effectively will fall behind and miss out on the benefits of infusing clinical intelligence and becoming an IHO. 

Our new report Clinical Intelligence Will Power The Intelligent Healthcare Organization provides a complete list of IHO hallmarks and the key steps to becoming an IHO. Please schedule a guidance session to learn more.