Keynote Speakers
Martin Gill
VP, Research Director,
Forrester
Thomas Husson
VP, Principal Analyst,
Forrester
Aurelie L'Hostis
Principal Analyst,
Forrester
Manuel Geitz
Principal Analyst,
Forrester
Katy Tynan
VP, Principal Analyst,
Forrester
Rusty Warner
VP, Principal Analyst,
Forrester
Maxie Schmidt
VP, Principal Analyst,
Forrester
Keith Johnston
VP, Group Director,
Forrester
Guest Speakers
Maddy Cooper
CEO & Founder,
Flourish
Craig Goddard
Global Customer Director,
BUPA Group
Tina Lilje
Head of Philips Customer Experience,
Philips International
Áine McCleary
Chief Customer Officer,
Bank of Ireland
Samantha Merlivat
Founder and CEO,
GoLexic
Ben Phillips
Head of Cx Performance Centre,
Fujitsu
Ania Rodriguez
Founder & CEO,
JourneyTrack
Forrester Speakers
Aurelie L'Hostis
Principal Analyst,
Forrester
Chiara De Gasperin
Analyst,
Forrester
Enza Iannopollo
VP, Principal Analyst,
Forrester
Joana de Quintanilha
VP, Principal Analyst,
Forrester
Kerstin Wehmeyer
Researcher,
Forrester
Manuel Geitz
Principal Analyst,
Forrester
Martin Gill
VP, Research Director,
Forrester
Maxie Schmidt
VP, Principal Analyst,
Forrester
Nicky Briggs
VP, Principal Analyst,
Forrester
Oliwia Berdak
VP, Research Director,
Forrester
Richard Sheahan
VP, Principal Consultant,
Forrester
Rusty Warner
VP, Principal Analyst,
Forrester
Thomas Husson
VP, Principal Analyst,
Forrester
Edoardo Zavarella
Principal Consultant,
Forrester
Speaking Opportunities
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CX Summit EMEA · June 2 – 4, 2025 · London & Digital
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