2025 Sponsors
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Contact us at sponsorships@forrester.com to discuss 2025 exhibition, branding, and speaking opportunities, or call +1 888.343.6786.
Sponsor A Forrester Event
Forrester Events brings together a premium audience of top business and technology leaders and influencers across our B2B, Customer Experience, Security & Risk, and Technology & Innovation Summits.
Gain valuable exposure through speaking opportunities, product demos, a centrally located exhibit space, conference passes, and more.
All Sponsors
TheyDo
- TheyDo is the AI-powered journey management platform that turns customer journeys into actionable intelligence. As the creator of the journey management category, TheyDo helps businesses connect insights, align teams, and prioritize opportunities to drive business value. By seamlessly integrating journey data with business strategy, TheyDo enables organizations to turn customer obsession into measurable business impact. Global brands like Cisco, Ford, Johnson & Johnson, Home Depot, and Polestar trust TheyDo to stay ahead in an experience-driven world.
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
Genesys
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Inbenta
Inbenta has been at the forefront of AI innovation, leveraging two decades of expertise to help companies unify data, simplify operations, and enhance customer satisfaction. Grounded in the belief that AI success starts with data, Inbenta enables businesses to get their data AI-ready by breaking down silos, centralizing knowledge, and unlocking real-time insights for smarter decision-making.
Built on proprietary AI that combines Conversational and Generative technologies, Inbenta leverages the industry’s only patented Semantic Lexicon that combines universal, industry-specific, and client-specific language for near-perfect accuracy. Inbenta AI offers a suite of products including Chat, Assist, Learn, Search, and Knowledge, which can be applied to various use cases across diverse industries.
At the heart of Inbenta’s offering is a fully integrated AI ecosystem that includes scalable AI Agents, seamless AppHub integrations, patented Composite AI technology, omnichannel UX, and real-time advanced analytics.
JourneyTrack
JourneyTrack is a cutting-edge cloud-based (SaaS) platform that revolutionizes customer journey management for enterprises. Providing a comprehensive visualization and deep understanding of end-to-end customer experiences empowers businesses to accelerate their digital transformation.
JourneyTrack is about collaboration, standardization, democratization, management, and governance. It’s everything you need to bring all of your customer data together into insights-driven customer experiences that tie to your organization’s strategic goals and revenue targets.
CX Summit EMEA · June 2 – 4, 2025 · London & Digital
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