Media Alert

Forrester Research, Inc. (Nasdaq: FORR) predicts an imminent shakeout of shopping intermediaries — sites that aggregate online merchant listings and products. Surviving intermediaries will evolve into eCommerce brokers that will generate 48% of online sales by 2005. Instead of offering shoppers little more than a list of links and a passive handoff to retailers, eCommerce [...]

Europe’s finance firms have deployed budgets of hundreds of millions of euros per year to pursue ambitions as Open Finance attracters. To build the online services that customers demand, these companies must buy and assemble — not build — a two-tier portfolio of Net software and selectively customize it to differentiate their offerings and overcome [...]

In today’s highly competitive, highly efficient marketplace, having the insight into how companies spend their technology budgets can make the difference between success and collapse for vendors. Forrester Research, Inc., (Nasdaq: FORR) today announced the launch of North America Business Technographics® Infrastructure, a comprehensive, in-depth assessment of how Global 3,500 companies make infrastructure-technology buying decisions [...]

In a poll by Forrester Research, Inc. of more than 700 senior business executives (Nasdaq: FORR), 59% said that they are maintaining or heightening their Internet efforts, despite the slowing economy. In parallel, 85% of these executives stated that to achieve their business goals, connecting more tightly with business partners and customers is a top [...]

The National Retail Federation (NRF) and Forrester Research, Inc. (Nasdaq: FORR), in conjunction with Greenfield Online, today announced the results of the latest NRF/Forrester Online Retail Index. According to the 14th survey in this monthly series, total spending on online sales increased from $3 billion in January to $3.4 billion in February. The number of [...]

In a rankings pileup, TD Waterhouse emerges in first place in the latest PowerRankings™ of online brokerages by Forrester Research, Inc. (Nasdaq: FORR). Forrester’s PowerRankings combines survey data from online consumers and unbiased testing to provide objective rankings of the leading US financial and eCommerce sites. The companies that rank below TD Waterhouse are Charles [...]

UK retail banks’ multi-channel ambitions will flounder without a core Web service that offers transactions, financial management and advice, according to a new Report from Forrester Research (Nasdaq: FORR). Forrester advises that financial firms must restructure their channel management around the PC, with other access points — including branches — taking a supporting role. “Retail [...]

Larger ranges result in worsening user experiences and damage retailers’ potential to grow revenues, according to a new Report by Forrester Research (Nasdaq: FORR). UK retailers must limit apparent range sizes and address the needs of mainstream shoppers who lack product knowledge. Online merchants must return to basics and adopt merchandising principles that help customers [...]

Companies will spend an estimated $5.4 million to $22.9 million each to integrate into online markets over the next five years, according to a new Report by Forrester Research (Nasdaq: FORR). The result will be big business generation for eMarketplace vendors while putting cost performance pressures on Net markets themselves. “eMarketplaces offer significant opportunities for [...]

Southern Europe’s retailers remain paralyzed in the face of unique regional roadblocks, according to a new Report by Forrester Research B.V. (Nasdaq: FORR). By not acting, they constrain supply, giving users little reason to shop online. But portals, invaders, and grocers will circumvent the roadblocks and push the area’s online retail to its full potential. [...]

Mobile portals searching for sound revenue models will draw few users and disappoint firms looking for them to drive traffic, according to a new report by Forrester Research B.V. (Nasaq: FORR). Instead of relying on portals for traffic, firms will link up with sites that orbit user activities to form what Forrester calls “mobile activity [...]

Luxury retailers spend millions trying to lure shoppers worth millions online. But according to a new Report from Forrester Research, Inc. (Nasdaq: FORR), affluent shoppers — those with investable assets of $1 million or more — expect a different luxury experience online. Rather than being dazzled online by exclusivity, extravagance, and entertainment, affluent shoppers expect [...]

Digital cinema and video on-demand (VOD) are poised to outpace the Internet and change the way movies are distributed, according to a new Report by Forrester Research (Nasdaq: FORR). Movie studios, theater circuits, cable companies, and technology vendors will each play a part in the development of business models that take advantage of digital technology; [...]

Branded drugmakers continue to enjoy double-digit revenue growth rates and healthy profits, but manufacturing bottlenecks strangle their efforts. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR) in order to succeed, drug firms must move toward flexible operating networks — technology-enabled operations that use configurable assets across departments and trading partners. Skyrocketing drug [...]

FT.com and Forrester Research B.V. (Nasdaq: FORR), the premier source of research and analysis on the global Internet economy, today announced a partnership to provide registered users of the leading international business information portal with access to Forrester’s acclaimed eResearch™. Under the terms of the one-year deal, due to commence in July of this year, [...]

The UK online leisure travel market will represent 14% of total leisure travel sales in 2005, according to a new Report by Forrester Research (Nasdaq: FORR). But only a dozen suppliers and agents will survive the forthcoming dogfight for the 22 million UK online leisure travellers. Players will need to tailor online marketing to focus [...]

The location-privacy issue sparked by new wireless technologies is only the beginning of a broader privacy revolution. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), companies are facing mounting customer anxiety and a growing labyrinth of US and foreign regulation. To survive, they must institutionalize their commitment to protect and manage their [...]

The National Retail Federation (NRF) and Forrester Research, Inc. (Nasdaq: FORR), in conjunction with Greenfield Online, today announced the results of the latest NRF/Forrester Online Retail Index. According to the 13th survey in this monthly series, total spending on online sales decreased from $6.1 billion in December to $3 billion in January. The number of [...]

Forrester Research, B.V. (Nasdaq: FORR), today announced the launch of eBusiness TechRankings in Europe. TechRankings is a new breed of interactive technology selection research designed to help European companies cut through vendor clutter and select winning technology solutions. It combines Forrester’s objective strategic analysis with rigorous laboratory-based product testing, and is delivered through the Web [...]