Media Coverage

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Media Coverage

MarketWatch – ‘Right To Repair’ Law May Run Into The Changing Definition Of ‘Ownership’

October 1, 2021
MarketWatch: Glenn O’Donnell shares insights on how changing consumer electronics prices and other factors will influence the notion of “right to repair” moving forward. Read the full article here. Read more from Glenn here.
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Bloomberg – Warby Parker Debuts At $6 Million Valuation. Should You Buy?

September 29, 2021
Bloomberg: Sucharita Kodali offers insights about online eyewear retailer Warby Parker going public. Read the full article here. Read more from Sucharita here.
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Marketplace – For Retailers, A Holiday Dilemma: Staffing For The Unpredictable

September 28, 2021
Marketplace: Brendan Witcher offers guidance on the types of workers that will best assist retailers during this year’s holiday hiring season. Read the full article here. Read more from Brendan here.
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The Wall Street Journal – Spotify Kicks Off Campaign To Win More Advertisers

September 27, 2021
The Wall Street Journal: Collin Colburn shares how advertisers perceive Spotify in the broader media and marketing space as the company kicks off its first global brand campaign to court marketers. Read the full article here. Read more from Collin here.
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The Business Times – Insurers Overtake Banks In Customer Experience In Singapore: Survey

September 20, 2021
The Business Times: Findings from Forrester’s 2021 Singapore CX Index, as well as insights from Tom Mouhsian, are featured in this top APAC business newspaper. Read the full article here. Read more from Tom here.
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Reuters – Banks Beware, Amazon And Walmart Are Cracking The Code For Finance

September 18, 2021
Reuters: Jacob Morgan weighs in on the debate around global brands are cutting out traditional financial institutions and using technology to offer customers everything from banking to insurance. Read the full article here. Read more from Jacob here.
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El Pais – La Ira Amenaza La Recuperación Económica

September 12, 2021
El Pais: Dipanjan Chatterjee weighs in on the nature of social movements when it comes to economic recovery, saying they are often forged in “the crucible of crises.” Read the full article here. Read more from Dipanjan here.
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Forbes – Increasingly Agencies Are Using “Big Data” As Part Of Their Advertising Strategy

September 10, 2021
Forbes: Jay Pattisall shares insights about how agencies are increasingly incorporating and utilizing data as part of their advertising strategies. Read the full article here. Read more from Jay here.
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CNBC – Tech Giants Are Rushing To Develop Their Own Chips — Here’s Why

September 6, 2021
CNBC: Glenn O’Donnell offers guidance on why large tech giants, including Apple and Amazon, are planning to develop their own chips in-house. Read the full article here. Read more from Glenn here.
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Business Insider – Why It Took Steve Jobs’ Most Magical Feat A Decade To Reveal Itself

August 28, 2021
Business Insider: This article includes George Colony’s perspective about Steve Jobs’ legacy and Apple’s performance under Tim Cook as CEO. Read the full article here. Read more from George here.
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The Banker – Testing The Water: UK Shared Bank Branch Pilots

August 27, 2021
The Banker: Speaking to this Financial Times-owned publication, Principal Analyst Tom Mouhsian comments on banks’ hybrid approaches. He also commented on the impacts of financial giant HSBC acquiring Axa’s Singapore arm to expand its wealth management services across the region. Read the articles on HSBC/Axa Singapore and banks’ shared branches. Read more insights from Tom here.
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The Wall Street Journal – Dollar Shave Club Hires Neutrogena Executive Kerry Sullivan as CMO

August 25, 2021
The Wall Street Journal: VP & Research Director Mike Proulx shares insights on Dollar Shave Club’s new CMO hire and how the brand’s direct-to-consumer model has been shaped by the pandemic. Read the full article here. Get more insights from Mike here.
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Fast Company – The Real Reason You’re Not More Productive At Work? It’s Not Boredom—It’s Bad UX

August 20, 2021
Fast Company: In a new feature, Andrew Hogan offers insights on how companies are working to fix enterprise user experience (UX). Read the full article here. Read more insights from Andrew here.
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Reuters – For Bank Regulators, Tech Giants Are Now Too Big To Fail

August 20, 2021
Reuters: Jost Hoppermann shares his perspective on the issues financial institutions face as they shift critical operations to the cloud. Read the full article here. This article has been syndicated to Insurance Journal. Also, read more insights from Jost here.
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Data Of 40 Million Plus Exposed In Latest T-Mobile Breach

August 19, 2021
Forrester Analyst Allie Mellen comments on T-Mobile’s recent data breach and its impact. Her comments were included in multiple top tier media outlets around the globe, including: Associated Press ABC News The Wall Street Journal The Washington Post (One, Two) The Seattle Times Channel Futures IT World Canada The Last Watchdog SDxCentral Threatpost Read more insights [...]
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CNN Business – How To Make The Days That You’re In The Office Really Count

August 13, 2021
CNN: Katy Tynan offers insights about how workers can optimize time spent in the office. She adds it will likely take six to 12 months for employees to adjust after starting a new hybrid work model. Read the full article here. Get more insights from Katy here.
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Marketplace – COVID Changes Prompt Dating Apps To Adapt

August 11, 2021
Marketplace: Mike Proulx discusses how dating apps are creating content to keep people in the app even longer due to the pandemic. Read the full article here. Read more insights from Mike here.
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Canadian Travel Press – The Only Constant Is Uncertainty: A Conversation With Forrester’s Steve Peltzman

August 10, 2021
Canadian Travel Press: In this Q&A, Steve Peltzman, Chief Business Technology Officer and Head of FeedbackNow at Forrester, outlines the importance of making first impressions in the travel industry as travel and tourism reopen worldwide. Read the full article here. Learn more about Steve here.
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Nikkei Asia – Losing Face: The Perils Of Facebook’s Asia Strategy

August 4, 2021
Nikkei Asia: Xiaofeng Wang discusses the importance of the Chinese market to Facebook, even as domestic consumers are unable to access the social network within China. Read the full article here. Read more from Xiaofeng here.
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MarketWatch – Covid-Related Global Chip Shortage Will Make Back-To-School Shopping More Expensive

August 4, 2021
MarketWatch: Alla Valente analyzes supply chain issues surrounding back-to-school shopping this year. Read the full article here. Read more from Alla here.