Media Coverage

Forbes: This feature showcases VP and Research Director Mike Proulx’s recent research about brands and politics colliding. Read the full article here. Read more from Mike here.

TechRepublic: AI-specific insights from VP and Principal Analyst Mike Gualtieri and Principal Analyst Kjell Carlsson about the Microsoft-Nuance acquisition are featured in a recent article. Read the full article here. Read more from Mike here and Kjell here.

WIRED: Principal Analyst Ian Jacobs speaks with the outlet about how Nuance’s $16 billion price tag reflects the broader potential of both voice-based authentication technology, chatbots, and tools for monitoring call center conversations, as well as AI for healthcare. Read the full article here. Read more from Ian here.

Marketplace: VP and Research Director Daniel Hong shares insights about how Nuance’s technology is applied across the healthcare industry, as well as the biggest growth areas for speech recognition technology. Read the full article here. Read more from Daniel here.

The Wall Street Journal: Principal Analyst Ian Jacobs discusses challenges involving natural language processing (NLP) technology. Read the full article here. Read more from Ian here.

Reuters: Vice President and Principal Analyst J.P. Gownder describes how Nuance’s strong position in medical dictation and transcription will ultimately tie healthcare customers more strongly into Microsoft’s Azure Cloud and intelligent services. Read the full article here. Read more from J.P. here.

Associated Press: VP and Principal Analyst Kate Leggett discusses the implications of the Microsoft-Nuance deal on industry sectors, specifically the healthcare industry. Read the full article here. Read more from Kate here.

The Wall Street Journal: VP and Principal Analyst Sucharita Kodali offers insights about Amazon employees in Alabama siding against unionization and how this decision gives the company flexibility in running its warehouse. Read full article here. Read more from Sucharita Kodali here.

Senior Analyst David Mooter discusses the Supreme Court’s decision in the case of Google v. Oracle, telling the outlet a ruling in Oracle’s favor would have exposed open-source software makers to copyright trolls threatening lawsuits over similarities between competing software codes. The Wall Street Journal: Supreme Court Decision Affirms Open-Source’s Role in Modern Software Development [...]

The Sydney Morning Herald: In a story about Slack’s expansion plans for Australia, VP and Principal Analyst Kate Leggett reacts to Salesforce’s earlier acquisition of Slack, which will help in its overall competition with Microsoft’s Teams. Read the full article here. Read more from Kate Leggett here.

South China Morning Post: Principal Analyst Charlie Dai discusses electronics company Xiaomi’s recent announcement that they are entering the electric vehicle market, as well as the potential hurdles they will face in doing so. Read the full article here. Read more from Charlie Dai here.

CNBC.com: Senior Analyst Vijay Raghavan speaks about UK watchdog The Competition and Markets Authority’s (CMA) increasing role in regulating the big tech firms across Europe. Read the full article here. Read more from Vijay Raghavan here.

The Washington Post: VP & Principal Analyst J.P. Gownder offers insights on Microsoft awarding the U.S. Army a contract worth up to $21 billion for augmented reality headsets: “It’s the biggest mixed-reality deal out there,” he says. Read the full article here.

Today.com: Speaking with this NBC outlet, Principal Analyst David Johnson breaks down several workplace changes employees can expect to encounter when they ultimately return to the office. These include a hybrid workforce, fewer meetings, less Zoom fatigue, and more transparency about employees’ home lives. Read the full article here.

Financial Express: Analyst Arnav Gupta speaks to this outlet about why WhatsApp Pay has not taken off exponentially, considering that India is its largest market in terms of users. Read the full article here.

Reuters: Forrester data on global retailers losing $1.2 trillion in sales in 2020 is featured in this article about global garment makers. This article has also been syndicated to Yahoo! Finance, MSN, Financial Post, U.S. News & World Report, and The Globe & Mail. Read the full article here.

The New York Times: VP & Principal Analyst Julie Ask Julie Ask speaks to the NYT about prevalent tech that will impact consumers in 2021, including augmented reality for online shopping and fitness wearables. Read the full article here.

The Wall Street Journal: Senior Analyst Enza Iannopollo describes how companies face privacy and data-flow risks in the post-Brexit UK. Read the full article here.

The Washington Post: VP & Principal Analyst Sucharita Kodali discusses retail delivery bottlenecks due to the pandemic. Read the full article here.