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Media Coverage

Les Echos – Microsoft lance sa suite Copilot dopée à l’IA pour le grand public et les PM

January 16, 2024
Les Echos: As Microsoft launches its Copilot suite for individuals and small companies, VP, Principal Analyst J.P. Gownder states that the hardest part will be getting consumers to pay the monthly fee. Read the full article here. Read more from J.P. here.
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Moneycontrol – ‘We Can Expect More Spending’s On Welfare Across The Country,’ Says Ashutosh Sharma

January 15, 2024
Moneycontrol: In a video interview, VP, Research Director Ashutosh Sharma comments on potential areas of focus for India’s upcoming interim budget for fiscal year 2024-2025. Watch the full interview here. Read more from Ashutosh here.
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The Wall Street Journal – The Man At The Center Of America’s Biggest Insurance Crisis

December 15, 2023
The Wall Street Journal: Principal Analyst Ellen Carney offers perspective on California’s current insurance crisis as insurance commissioner Ricardo Lara struggles to bring insurers back to the state after warning about climate change risks. Read the full article here. Read more from Ellen here.
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CNN – We Asked GPT-4 And Chinese E Rival ERNIThe Same Questions. Here’s How They Answered

December 15, 2023
CNN: VP, Research Director Charlie Dai offers his take as to whether Baidu’s ERNIE Bot 4.0 is actually in the same league as chatbot GPT-4. Read the full article here. Read more from Charlie here.
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Marketplace – Why Retailers Are Rethinking Self-checkout

December 12, 2023
Marketplace: Vice President, Principal Analyst Craig Le Clair describes how consumer frustrations are mounting as additional parts of the customer experience become automated. Read the full article here. Read more from Craig here.
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Marketplace – What Happened To The “Magic Of Macy’s”?

December 11, 2023
Marketplace: VP, Principal Analyst Sucharita Kodali outlines reasons why Macy’s is struggling to remain relevant as investors reportedly offer to buy the department store chain for billions. Read the full article here. Read more from Sucharita here.  
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CNBC – China’s Livestream Shopping Is Booming, Fueling New Tech Such As Avatars And AI

December 11, 2023
CNBC: Principal Analyst Xiaofeng Wang describes how retailers’ use of virtual livestreaming hosts to differentiate themselves from others proved to be a key trend during this year’s Singles Day. Read the full article here. Read more from Xiaofeng here.  
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Reuters – EU Clinches Deal On Landmark AI Act – Reaction

December 9, 2023
Reuters: Principal Analyst Enza Iannopollo comments on the significance and positive impact the European AI Act will have on businesses and society as a whole. Read the full article here. Read more from Enza here.
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Marketplace – Stitch Fix’s Quarterly Earnings Spotlight Changes In The Subscription Economy

December 6, 2023
Marketplace: This article includes perspective from VP, Principal Analyst Sucharita Kodali about how AI advances are influencing the state of the subscription economy.  Read the full article here. Read more from Sucharita here.
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Forbes – 4 Ways B2B Brands Will Differentiate Themselves In 2024

December 3, 2023
Forbes: An article about ways B2B brands will differentiate themselves in 2024 features insights from Principal Analyst Lisa Gately about how most brands are “at a stage of learning and exploring” when it comes to genAI.  Read the full article here. Read more from Lisa here.
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Challenges – Smartphones Et PC : Pourquoi L’électronique Grand Public Décroche En France

November 30, 2023
Challenges: Vice President, Principal Analyst Thomas Husson is quoted in this article discussing why consumer electronics are losing favor with consumers in France.  Read the full article here. Read more from Thomas here.    
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RTL Nieuws – Bijgepraat Worden Over Digitale Veiligheid? Kijk Cybersessies LIVE

November 28, 2023
RTL Nieuws: Senior Analyst Madelein van der Hout is interviewed by this top Dutch media outlet’s Cyber Sessions program about how to identify cyber risks. Read the full article here.
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The New York Times – Retailers Worry About Shoppers’ Mood This Holiday Season

November 23, 2023
The New York Times: An article about consumer spending patterns heading into Black Friday cites Forrester data that nearly 52 percent of consumers plan to watch for deals and special offers online and 39 percent plan to hunt for sales in stores this year. Read the full article here.
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Anger As Some Google Cloud Customers Locked Out Of Files

November 23, 2023
BBC News Online: Principal Analyst Enza Iannopollo is interviewed about the privacy implications of Google Drive locking customers out of files.  Read the full article here. Read more about Enza here.
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Moneycontrol – Optimism Delayed! Forrester Research India Expects IT Demand Recovery Only By Q2 FY25

November 22, 2023
Moneycontrol: In an exclusive interview, VP, Research Director Ashutosh Sharma shares insights about IT demand recovery, highlighting that the sector is likely to turn around starting in Q2 2025. Read the full article here. Read more from Ashutosh here.
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The Daily Telegraph – How Wall Street Forced Netflix And Disney To Jack Up Streaming Prices

November 19, 2023
The Daily Telegraph: VP, Research Director Mike Proulx shares his thoughts on recent price hikes at Netflix and Disney+ and how these will impact customers. Read the full article here. Read more from Mike here.
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The Wall Street Journal – Companies Hesitate On Specialized Industry Clouds

November 17, 2023
The Wall Street Journal: In an interview, Senior Analyst Akshara Naik Lopez addresses advantages and disadvantages surrounding industry cloud adoption. This article also cites Forrester’s 2024 Enterprise Software prediction that industry cloud will grow a modest 10% — 4 points below vendor guidance. Read the full article here. Read more from Akshara here.
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The Wall Street Journal – Companies Hesitate On Specialized Industry Clouds

November 17, 2023
The Washington Post: Senior Analyst Rowan Curran offers his initial take on Sam Altman’s departure from OpenAI per this news breaking on Friday. Read the full article here. Read more from Rowan here.
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CNN – Apple Will Make A Big Change To iPhone Messages Next Year

November 16, 2023
CNN: VP, Principal Analyst Dipanjan Chatterjee addresses Apple’s plans to adopt a messaging standard that brings iMessage features to Android users and how this may impact the company’s overall marketing strategy. Read the full article here. Read more from Dipanjan here.
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The Wall Street Journal – Walgreens Wants the Corner Drugstore To Be An Online Delivery Hub

November 14, 2023
The Wall Street Journal: VP, Principal Analyst Brendan Witcher offers perspective on Walgreens joining other retailers in starting to fulfill more online orders out of stores as a way to speed up shipments, streamline inventory and make more use of their physical sites. Read the full article here. Read more from Brendan here.