Trends Report

Forrester's EX Index: A Deeper Look At The Data

Landscape: The Employee Experience Playbook

Patrick Carroll
 and  four contributors
Mar 04, 2020

Summary

More than ever, technology plays a significant role in employee experience (EX) by both fostering and inhibiting engagement. But conventional engagement surveys don't capture it, leaving CIOs in the dark about where to focus their limited resources to improve EX. CIOs and technology leaders should read this report to better understand the scope of Forrester's EX Index and how it can help transform their organization.

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