Forecast Report

2021 Smartphone And Tablet Online Retail Forecast, US

ForecastView US Smartphone And Tablet Online Retail Forecast, 2020 To 2024, Models The Impact Of COVID-19 On Mobile Commerce For Retail And Travel

April 8th, 2021
Sanjeev Kumar, Forecast Analyst
Sanjeev Kumar Forecast Analyst
Viraj D'Costa, Forecast Analyst
Viraj D'Costa Forecast Analyst
With contributors:
Reineke Reitsma , Himank Joshi

Summary

Forrester expects US mobile commerce to grow at an annualized rate of 14.4% over the next five years to 2024. COVID-19 has had a profound impact on the retail and travel environment in 2020, as many consumers remained at home during this period, and mobile demand and mobile application usage grew significantly. This report analyzes trends in the mobile retail and travel environment.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.