Benchmarking Technology’s Effect On Employee Engagement

We’ve all seen the headlines: “The Nature Of Business Is Changing!” “Employees Demand Flexibility!” “Younger Workers Want To Use Social Tools!” Business leaders study these trends in an effort to create an attractive and compelling workplace in this competitive labor market. IT leaders have a role to play here in providing the technology that underpins engagement at work. But how does a CIO know if she’s on the right track? This report provides benchmark data to help define the engaged workforce, how it uses technology, and its attitudes toward IT. We also provide data from IT leaders about the initiatives that businesses institute in response to these engagement trends.