Five Ways To Cut The Risk Of Going All In With A Salesforce Customer Platform
Trends Report

Five Ways To Cut The Risk Of Going All In With A Salesforce Customer Platform

Salesforce Is Now A Major Platform For Digital Business — Don't Let Complexity Cut Its Value

John Rymer
 and  four contributors
Apr 03, 2017

Summary

Salesforce is the most prominent choice for enterprises seeking a single platform for all things customer. The growing number of enterprises signing up to go all in with Salesforce as their customer platform testifies to the potential of the vendor in that role, but the tribulations of early customers also say the risk of failure is high. Read this report to learn the five best practices application development and delivery (AD&D) pros must adopt to sustain Salesforce's best qualities in a customer-platform implementation.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).