Summary
Value-based care (VBC) has reached its tipping point. Forrester anticipates that in 2019, more than 50% of US healthcare services will be paid for under VBC models. Managing the transition from fee-for-service to value-based care requires careful planning and the right combination of people, process, and technology. This report distills lessons from VBC champions and highlights best practices for digital business leaders focused on growing revenue and profits in a value-based economy.
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