Summary
Most retailers use cloud technologies, and they’re increasingly depending on them for mission-critical workloads that range from e-commerce to traditional enterprise applications. The desire to modernize commerce apps often drives the move to cloud, but retailers now expect a broader set of cloud benefits: infrastructure cost savings, fast and simple scaling for peak shopping periods, access to advanced analytics platforms to derive new customer insights, and tools to improve in-store experiences. This report explores how innovative digital retail business professionals, and their cloud leader peers, can approach the cloud and weigh its key risks and rewards.
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