Build Your Modern, Resilient Operations Plan Now

To ensure your transformation to a modern, resilient operations plan that will last, you must take into consideration operations fundamentals and pursue changes to processes, people, governance, and technology, moving from legacy practices to good or emerging ones. In this report, we share four examples of organizations tackling these transformations. Forrester offers guidance to technology leaders on how to create a plan for your modern, resilient operations journey; how to begin your initiative; and how to sustain momentum throughout your organizational transformation.