Use Forrester’s High-Performing IT Operating Model Framework To Build The Right EA Practice
Best Practice Report

Use Forrester’s High-Performing IT Operating Model Framework To Build The Right EA Practice

Use The Framework’s Methods, Techniques, And Tools To Create Or Increase Customer Value

 and  four contributors
Dec 07, 2021

Summary

EA (enterprise architecture) teams at an advanced level of customer obsession perform, act, and behave differently. These teams have well-defined, adaptive, and high-performing operating models. Still, a lack of shared methodologies, terminology, and communication hinders other teams from improving their operating model. A new breed of architect — the organization architect — has evolved to improve operating model design, provide pragmatic frameworks, and define best-practice processes. Forrester’s framework enables EA professionals to capture their current operating models, design their future operating models, and build pragmatic implementation roadmaps.

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