The Forrester Wave™: Transportation Management Solutions, Q1 2008

To achieve higher service levels, better asset utilization, and lower logistics costs in the modern supply chain, a new breed of transportation management solution (TMS) is required — one that supports multiple modes and many languages at a reasonable cost. Forrester evaluated leading TMS vendors in a product evaluation across 110 criteria and found that Oracle and i2 Technologies established current offering leadership, thanks to the depth of their North American ground transportation planning functionality, complemented by global, multimodal capabilities, implementation services, and positive customer references. Sterling Commerce leads in strategy as a result of its recent R&D investments, seamless upgrades, and quick return on investment (ROI). JDA is a Strong Performer leading in overall market presence. Manhattan Associates is a Strong Performer, and Lean Logistics a Contender — both are best suited for North American-based ground planning and execution. SAP, having released a re-architected TM solution, is a Contender but is still in a ramping phase with its first set of customers. RedPrairie is also a Contender with good market presence in North America and emerging presence in Europe. And despite a number of acquisitions, Infor is still building momentum and is on the cusp of becoming a Strong Performer.