Trends Report

The Impact Of Emerging Technology On Digital Experiences

How More Than 50 Emerging Technologies Will Impact Data And Experiences For Consumers

Julie Ask
Kjell Carlsson, PhD
Jeffrey Hammond
Ian Jacobs
Fatemeh Khatibloo
Michael Facemire
 and  seven contributors
Feb 24, 2020

Summary

Forrester interviewed more than 150 companies across industries and technology categories to understand how more than 50 technologies will evolve over the next five to 10 years and assess their impact on consumer digital experiences. This research will help professionals building digital experiences to make smart technology decisions that are tuned to what the technology can reasonably deliver and what consumers expect and will use.

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