Summary
As your customers' expectations increase, you must improve the capabilities of your supply chain. Forrester speaks to far too many buyers who are cobbling together outdated technologies and Excel spreadsheets to manage their supply chain, then dealing with frustrated business professionals who complain about inventory levels, poor integration of channels, and lack of visibility in their supply chain. This report highlights the benefits of updating your supply chain management (SCM) software and provides a framework for AD&D specialists when selecting SCM software.
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