Summary
The tools of artificial intelligence (AI), from text analytics to facial recognition to machine learning (ML) platforms, are transforming almost every aspect of business from personalized customer engagement to cybersecurity. However, just as businesses can benefit from using AI for a variety of endeavors, malicious actors can use these same technologies for nefarious purposes. S&R pros need to assess the threat of weaponized AI technologies — today. The AI revolution has begun, but don't be fooled into assuming these are tools only the good guys have.
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