Best Practice Report

Five Lessons Learned From The Forrester Wave™: Digital Accessibility Platforms, Q4 2023

March 14th, 2024
Gina Bhawalkar, Principal Analyst
Gina Bhawalkar Principal Analyst
With contributors:
Ian Jacobs , Georgiana Swan , Shayna Neuburg

Summary

Forrester recently evaluated eight digital accessibility platform (DAP) vendors, gathering input directly from vendors and their customers. Our research revealed some key lessons on the state of AI in the accessibility space, as well as key gaps and future focus areas for vendors. Read this report to understand five key findings from the evaluation and how to apply them when selecting a provider for your organization.

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