Is Customer Obsession Worth It?
Summary
Investing in customer obsession should yield at least a 700% ROI over 12 years, depending on your company and customer type. In this report, Forrester provides a calculator to determine how to achieve the benefits of customer obsession profitably.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).