Summary
Automation technologies — from AI to robotic process automation (RPA), physical robotics, blockchain, and more — are transforming business processes and operating models. But most companies don’t have the competencies to implement automation technologies successfully. It’s not that they lack technology prowess; rather, it’s the people, leadership, and organizational structures that hold back success. The Robotics Quotient (RQ) guides you to drive forward successful automation efforts by benchmarking and identifying areas where you need to invest.
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