Summary
Emerging technology research and evaluation leaders must first understand their firms’ overall innovation maturity level, then pace technology research improvements. You cannot get too far ahead or lag. In more mature firms, emerging tech research and innovation are two separate workstreams — with different goals, objectives, and budgets. When planning improvements to your emerging technology research practices, consider organization and relationships, practices, talent and culture gaps, and measurement and learning success and failure. Begin with ad hoc innovation, which is already happening, then expand to improve strategic innovation when you are ready. Stretch to technology-driven innovation only when your firm has high levels of customer obsessed and innovation maturity. This report helps executives turn the promises of emerging tech into business value.
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