Summary
Fears that automation will destroy jobs remain commonplace, and they aren’t totally unfounded. But the future of jobs will see a much milder impact from technologies like automation and AI than many observers expect. Instead, technology and human workers will increasingly engage in iterative, interrelated collaborations, forming human/machine teams that drive new levels of quality, productivity, and customer — and employee — experience. Look at the future of jobs as context, and then design a future of jobs strategy for your own company that suits your vertical, business model, and company strategy.
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