Landscape Report

The Knowledge Management Solutions Landscape, Q3 2024

Forrester’s Overview Of 20 Vendors

July 10th, 2024
Julie Mohr, null
Julie Mohr
With contributors:
Stephanie Balaouras , Glenn O'Donnell , Lok Sze Sung , Arianne Burnette

Summary

You can use knowledge management solutions to capture and manage institutional knowledge more effectively, improve knowledge sharing across the organization, and increase the productivity and creativity of knowledge workers. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. IT and business leaders should use this report to understand the value they can expect from a knowledge management solution vendor, learn how vendors differ, and investigate options based on size and market focus.

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