Summary
Our clients want to know: What’s the current state of technology operations maturity? And for those who have made key transformations — is it working? Forrester surveyed over 1,000 global business and technology influencers with day-two responsibilities for digital systems, to better understand what practices they use and how their choices relate to business value. Data analysis generated two major dimensions (technology and culture) resulting in four segments (laggard, tech-forward, culture-forward, and high-performing). This report outlines what high-performing organizations are focusing on and the future of the IT/digital organization’s operating model.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).