The Top Emerging Technologies In Payments, 2024

April 16th, 2024

Lily Varon Principal Analyst

Meng Liu Senior Analyst

Pushpa Marwal Analyst

Jacob Morgan

With contributors:

Oliwia Berdak , Ashley Villarreal

Summary

This report presents Forrester’s 2024 analysis of the top emerging technologies in payments. We categorize each technology based on its ability to deliver benefits in the short, medium, or long term. For 2024, we’ve placed special emphasis on artificial intelligence, given the increasing capability of conversational AI, the growing impact of large language models, and the need for explainability.

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