Best Practice Report

Use Forrester’s High-Performing IT Operating Model Framework To Build The Right EA Practice

Use The Framework’s Methods, Techniques, And Tools To Create Or Increase Customer Value

 and  four contributors
Dec 07, 2021

Summary

EA (enterprise architecture) teams at an advanced level of customer obsession perform, act, and behave differently. These teams have well-defined, adaptive, and high-performing operating models. Still, a lack of shared methodologies, terminology, and communication hinders other teams from improving their operating model. A new breed of architect — the organization architect — has evolved to improve operating model design, provide pragmatic frameworks, and define best-practice processes. Forrester’s framework enables EA professionals to capture their current operating models, design their future operating models, and build pragmatic implementation roadmaps.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).